CLINICAL SERVICE REPRESENTATIVE II

3 weeks ago


St Louis MO USA, United States HonorVet Technologies Full time
Title - Clinical Service Representative II

Duration 3 months (Extendable) Temp to Perm

Shift 1st Shift

Location - St. Louis MO, 63110


Requirements

  • HIPPA & medical terminology training will be given during on boarding on site.
  • BLS is required if converting.
  • Epic experience HUGE plus.
  • 3+ years of customer service experience is preferred.
  • 2+ years Cash-handling and medical office experience preferred.

Job Description

Position is responsible for providing clinical office support which includes greeting and registering patients, scheduling appointments, verifying insurance benefits and referrals, and collecting co-payments.


  • Greets patients, assisting with form completion; verifies accuracy of patient's insurance and demographic information; provides HIPAA forms, arbitration forms and consent-to-treat forms.
  • Collects co-pays for services
  • Verifies and balances receipts and payments.
  • Reviews schedule for new patients, updating when necessary.
  • Calls patients with appointment time reminder, obtaining insurance information and referral forms.
  • Prepares, distributes and collects fee tickets; reviews fee tickets for completeness; reconciles fee tickets with daily schedule.
  • Schedules return patient appointments and patient testing; validates patient's parking.
  • May prepare patients' charts for daily appointments.
  • Assists patients with insurance questions regarding billing process.
  • Assists staff with sending out reminder cards and other related scheduling duties.

Skills


  • Demonstrated human relations and effective communication skills.
  • 2 years medical office experience.
  • Working knowledge of insurance, medical terminology and computer skills.

Education


  • High school diploma or equivalent high school certificate.
  • BLS (preferred - but, required at time of FT conversion offer)


  • St. Louis, United States Lendmark Financial Services Full time

    SUMMARY : The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions.  This position focuses on building a customer base through sales, loan extension and merchant referrals.  Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly...


  • St. James, United States SB Clinical Practice Management Full time

    Overview: **Customer Service Representative** **Schedule**:Full time **Days/Hours**:Monday - Friday; 8:30 AM - 5 PM **Pay: $18.30 - $22.87** Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Individual compensation discussions begin during the hiring...


  • St Louis, United States Calculated Hire Full time

    Customer Service Specialist II - Series 7 License Required Hybrid - St. Louis, MO 6-month Contract (W2), Weekly Pay (40 hours/week) Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components: Job Description: Participate in moderately complex support...


  • St Louis, United States Calculated Hire Full time

    Customer Service Specialist II - Series 7 License Required Hybrid - St. Louis, MO6-month Contract (W2), Weekly Pay (40 hours/week)Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Participate in moderately complex support...


  • St. Louis, United States Calculated Hire Full time

    Customer Service Specialist II - Series 7 License Required Hybrid - St. Louis, MO6-month Contract (W2), Weekly Pay (40 hours/week)Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Participate in moderately complex support...


  • St Louis, United States Calculated Hire Full time

    Customer Service Specialist II - Series 7 License Required Hybrid - St. Louis, MO6-month Contract (W2), Weekly Pay (40 hours/week)Calculated Hire is in search of a Customer Service Specialist II for our Fortune 100 Financial Services company. You will be responsible for the following components:Job Description:Participate in moderately complex support...


  • St Louis, United States Delta Dental of Missouri Full time

    The primary responsibility of the Customer Service Representative is to deliver exceptional customer service to dental offices, subscribers, members, brokers, and group contacts over the phone. This role promptly addresses and resolves concerns while Customer Service Representative, Customer Service, Representative, Team Leader, Retail, Healthcare,...


  • St Louis, United States Ultimate Staffing Full time

    Customer Service Reps assist customers with drug benefit related questions and all front-line inbound and outbound calls. Ensure all customers receive an excellent level of customer service. Follows established procedures, processes and standards for Customer Service, Customer Service Representative, Representative, Healthcare, Staffing, Retail


  • St Louis, United States Barnes-Jewish Hospital Full time

    Barnes-Jewish Hospital - 1001 Highlands Plaza Dr W [Medical Office Assistant / Scheduler] As a Patient Service Representative at Barnes-Jewish Hospital, you'll: Handle telephone calls from patients and staff, forward calls requiring triage; Perform receptionist duties with close attention to detail and professionalism; Verify health insurance payment...


  • St Louis, United States BJC HealthCare Full time

    The Patient Services Representative acts as the initial point of contact for front office activity and helps directs the patient flow process at the physician office. This position performs patient check-ins and appointment scheduling. This position Representative, Patient, Patient Services, Service, Switchboard Operator, Board Operator, Retail, Healthcare


  • St Louis, United States NextGen Healthcare Full time

    Job Description: The Specialist II, Professional Services Consulting is responsible for assisting clients in meeting their organizational goals and objectives. This role will work both independently, and as part of a multidisciplinary team, and are knowledgeable in the company's solutions, best practice configurations and workflows. This role will support...


  • St Louis, United States People's Family of Corporations Full time

    Job Description About Us: ALM Hopewell Center provides comprehensive mental health services to children and adults in the northern and central parts of the City of St. Louis and North St. Louis City. A professional mental health staff that serves a growing caseload of 2,800 patients, of which greater than ninety-five percent are chronically mentally ill and...


  • St Louis, United States Ultimate Staffing Full time

    - Member Services Reps assist customers with drug benefit related questions and all front-line inbound and outbound calls. - Ensure all customers receive an excellent level of customer service. - Follows established procedures, processes and standard Member Services, Member Service, Representative, Customer Service, Healthcare, Staffing, Retail


  • East St Louis, United States PILOT Full time

    Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...


  • St Louis, United States Mercy Full time

    We're a Little DifferentOur mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service. At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine...


  • St Paul, United States Elevance Health Full time

    Title: Network Management Representative II Location: This position will work a hybrid model (remote and office). Ideal candidates will live within 50 miles of one of our PulsePoint locations. The Network Management Representative II provides comprehensive services to the provider community through researching more complex provider issues. How you will make...

  • Customer Service

    7 days ago


    St Louis, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our Creve Coeur location! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job flexibility, a clear...

  • Customer Service

    5 days ago


    St Louis, United States Waterway Carwash Full time

    Overview: Waterway is now hiring Customer Service - Representatives at our newest location in Richmond Heights! As a Customer Service - Representative you provide outstanding service to our customers, ensuring that all their needs during a visit are identified and met. In turn, you get to be part of an outstanding work environment. We offer great job...


  • St Louis, United States The Bar Plan Full time

    The Bar Plan Mutual Insurance Company writes Lawyers Malpractice Insurance in 5 states and our Court Bond program is national. We are seeking a Customer Service Representative ("CSR") to join our team in our St. Louis headquarters. This CSR will report to the Director of Sales and Marketing and will support our captive sales force. This is a hybrid position...


  • St. Louis, United States Kennelwood, Inc. Full time

    Guest Service Call Center Representative to be a part of a growing industry leader pet care business. This role will support Kennelwood Pet Resorts through customer service and sales functions as the first point of contact for reservations, customer Guest Service, Call Center, Representative, Customer Service, Guest, Retail