Demo Engineering Manager, Solutions Architecture
3 weeks ago
Who We AreAbout StripeStripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.About The TeamWe work to push Stripe’s mission of increasing the GDP of the internet by focusing our efforts on confidently showing users how our products work, not just telling them. The Demo Engineering team is looking for a leader to build a team of product-focused engineers who are thoughtful about application design, high-polish user experiences, and creating reusable assets at scale to increase the efficiency of our global GTM motion. What You’ll DoYou and your team will work on projects that span different products, technologies, systems, and processes that will enable teams across the globe to be inspired by how they can demonstrate the power of Stripe to users, and have the tools to do so easily. You will be part of our Solutions Architecture (SA) team and partner closely with SAs to build assets, including tools, environments, and demo code, that accelerate Stripe’s ability to deliver the best view to our customers into our ability to solve for their use cases and business needs. You will additionally set up processes to collaborate with experts across product, design, engineering, sales and marketing to build demo experiences that are current and world class. You will also partner cross functionally to build a roadmap of deliverables for your team and drive to execution. Under your leadership and guidance, the demo engineers will deliver quick results to have an impact on how we position our products to customers. A critical part of your role will be to enable the GTM teams on leveraging the products your team has built and tracking adoption to deliver value and define future deliverables. As a hands-on leader for your team, you will set clear product direction for your team, define priorities and KPIs, communicate and collaborate with leadership and cross functional partners, empower the broader team for adoption of demo assets, and own deliverables.ResponsibilitiesBuild, guide, manage a team of demo engineers Work closely with leadership and cross functional teams to set clear direction and priorities for the teamCreate and maintain a clear roadmap of deliverables Work with a wide range of products, processes and technologies to own and build polished end-to-end examples of how Stripe’s APIs work to solve for different use casesEnable technical Go-To-Market staff to quickly create their own demos of Stripe’s products using the products your team has builtEvaluate internal and external tools that can accelerate time to value in delivering your team’s goalsUphold our high engineering standards and bring consistency to the many codebases and processes you will encounter…Craft and Beauty are in Stripe’s DNA and we take pride in thatCollaborate with stakeholders across the organization such as in product, design, sales, and marketing to design and build demos with the latest and greatest functionality we offerPartner with product marketing to craft well articulated stories and narratives to complement the demos being builtWork with several cross functional teams to enable our GTM organization to leverage the end product your team delivers and drive the expected efficiency within our sales processTrack deliverables and remove roadblocks to meet timelinesMinimum RequirementsHas experience building and/or managing demo engineering teamsHas 5+ years of experience shipping high-quality user-facing products and demosExperienced in common web development languages and frameworks, such as Node, React, Next.js, Ruby, and PythonFamiliar with common deployment infrastructure, such as AWS, GCP, and RenderFamiliar with the landscape of the types of demo creation tools in the marketEnjoys building products across the stack to delight and engage usersIs a well-rounded engineer with strong product sense and communication and the ability to understand end customer needsThrives in a collaborative environment involving different stakeholders and subject matter experts to build user-facing applicationsEnjoys working with a diverse group of people with different areas of expertise and backgroundsPreferred QualificationsExperience integrating Stripe or other RESTful APIs into web applicationsExperience with online and in-person payments, subscriptions, card issuing, or other relevant conceptsExperience clearly communicating how products work togetherExperience building beautiful, responsive user interfaces
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