PATIENT CARE TECH, CICU
2 weeks ago
QUALIFICATIONS:
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
* Demonstrates knowledge and technical skill necessary for providing safe and competent patient care and ability to follow instructions accurately.
* Maintains good physical and emotional well-being.
* Possesses genuine interest in caring for patients in the acute care environment.
* Personal qualities to include kindness, sympathy, understanding, respect, good judgment, integrity, loyalty, sense of humor and the ability to relate effectively with patients, families and coworkers.
* Demonstrates computer and keyboarding skills necessary to provide a complete and accurate electronic medical record.
* Documents accurate health data collection consistent with hospital, departmental and unit-specific policies/procedures/protocols.
* Demonstrates the ability to correctly use the telephone system to place callers on hold, transfer calls, etc.
* Duties include but are not limited to: attending to patient care needs: answering call lights, bathing, toileting, turning, passing ice water; obtaining and correctly labeling venous puncture specimens; correctly applying EKG leads and running 12 lead EKG as requested; applying telemetry leads as ordered; performing hourly rounding and ensuring safety measures in place (ex.-bed/chair alarm, safe room environment without trip hazards, etc.); performing bedside shift report; utilizing AIDET-P; implementing fall prevention measures; obtaining: vital signs, accuchecks, hematests weights, accurate intake and output; maintaining appropriate hand hygiene compliance per policy; following appropriate isolation practices; maintaining a clean patient environment: providing linen changes, changing trash, cleaning environment, etc.; maintaining cleanliness of soiled utility rooms and equipment; stocking rooms with supplies as needed; documenting care provided and charging for appropriate items per nursing policy and procedure; maintaining patient safety during ambulation, transfers, re-positioning, etc.
EXPECTED BEHAVIORS:
* Associate is capable of delivering care/service appropriate to patients/customers.
* Demonstrates competence in technical skills performed.
* Demonstrates critical thinking skills and the ability to prioritize care needs.
* Complies with direction of RN for patient activity/care.
* Displays/exhibits self-directed growth by seeking educational opportunities to improve knowledge/skill.
* Participates on appropriate house-wide committees as approved by the Unit Coordinator/Director.
* Contributes to implementing and supporting progressive change.
* Makes suggestions to solve patient care or unit problems.
* Identifies areas of quality improvement and offers suggestions/recommendations.
* Assists with orientation of new staff.
* Attends unit/departmental meetings/in-services at least 75 percent of the time or as assigned.
* Demonstrates acceptable attendance and punctuality per policy.
* Participates in quality improvement activities.
* Completes assigned responsibilities in an efficient, timely manner.
* Uses time not consumed by patient care to maintain the unit (cleaning, stocking, uncluttering, etc.).
* Utilizes unit supplies in a cost-conscious manner.
* Exhibits effective organizational skills that assist in decreasing and/or eliminating over use of man-hours.
* Recognizes impact of actions on co-workers and other departments and interacts in a manner conducive to teamwork and cost containment.
* Treats staff from other departments, co-workers, patients, and families with respect.
* Utilizes AIDET-P.
* Verbally communicates directions, answers to questions, etc. in a timely manner to patients, families, visitors, physicians, staff members and other departments.
* Applies good guest relation techniques to telephone conversations.
* Communicates pertinent patient information clearly, accurately, concisely and in a timely manner to designated persons.
* Collaborates with other members of the health team regarding patient care needs and responsibilities.
* Directs concerns to appropriate persons within timeframes suitable to the situation.
* Utilizes appropriate chain of command.
* Practice is consistent with safety principles, OSHA guidelines, and infection control guidelines.
* Observes equipment for malfunction and takes appropriate action.
* Delivers patient care in a compassionate, non-judgemental manner that respects individuals' right to privacy, dignity, respect and confidentiality at all times.
* Confronts individuals/situations assertively and non-aggressively when necessary to ensure the rights of patients, self and others are respected.
* Demonstrates effective conflict resolution skills thought the use of problem-solving skills, discretion and respect.
* Readily offers assistance to families, visitors, patients/residents and colleagues.
* Functions in a professional manner under stressful or emergency conditions.
* Utilizes effective verbal, non-verbal and written forms of communication.
* Conducts self in a manner consistent with the intent of the hospital's mission, vision, values, and patient's first behavioral commitment.
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