PATIENT SERVICE REPRESENTATIVE
1 month ago
Provides clerical support and assistance to ensure that the business of the department is completed in the most effective, efficient, timely, accurate and customer friendly manner.
Primary Position Responsibilities
1.Greets and checks in patients for scheduled appointments.
2.Checks out patients and schedules future appointments.
3.Prepares documents for future appointments.
4.Scans paperwork into appropriate folders in Next Gen/Affinity.
5.Reviews/Verifies demographics and insurance for all patients.
6.Answers telephones, returns phone calls to patients, and creates tasks in Next Gen as needed.
7.Provides clerical support to APN's/Physician's & HBH staff, as needed.
Qualifications
Minimum Education:
Required:
High School Diploma or Equivalent
Preferred:
None
Minimum Years of Experience (Amount, Type and Variation):
Required:
Minimum of two years experience in an office environment.
Preferred:
None
License, Registry or Certification:
Required:
None
Preferred:
None
Knowledge, Skills and/or Abilities:
Required:
Electronic Billing and Data collection systems.
Preferred:
Familiar with Affinity and working knowledge of Next Gen EMR.
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