PATIENT ACCESS REPRESENTATIVE
2 weeks ago
The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other registration/scheduling activities in the encounter.
Patient Registration and Scheduling
* Demonstrates ability to navigate web-based products or system applications required for registration or scheduling.
* Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned diagnostic procedures.
* Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting diagnostic medical services.
* Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment.
* Provides explanation of legal forms and secures signature of patient/authorized party as required for services.
* Demonstrates basic understanding of compliance standards required within a healthcare environment including EMTALA and HIPAA-Privacy Patient Confidentiality regulations.
Insurance Verification
* Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services.
* Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements.
* Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented.
* Demonstrates basic knowledge of CPT and ICD10 diagnosis coding documentation as required for medical services.
Financial Counseling
* Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers.
* Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s).
* Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps.
Revenue Cycle Support
* Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments.
* Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance.
Compliance/Safety
* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility.
* If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job-specific training in the specified time frame.
Education
High School Diploma or GED- Required
Medical Terminology Coursework- Preferred
Certification & Licensures
N/A
Experience
1 year in a customer service role- Required
Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred
2 years experience in a medical facility, health insurance, or related medical field- Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
-
PATIENT ACCESS REPRESENTATIVE
6 days ago
Flagstaff, AZ 86001, USA, United States Northern Arizona Healthcare Full timeThe Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure information...
-
LEAD PATIENT ACCESS REPRESENTATIVE
6 days ago
Flagstaff, AZ 86001, USA, United States Northern Arizona Healthcare Full timeThe Patient Access Lead may provide support and assistance for internal department training of new staff for all registration, scheduling, and patient financial activities under direction of Supervisor/Manager. Provides support during staff shortages for all shifts and serves as an active working member of the assigned department area. Acts as an expert...
-
LEAD PATIENT ACCESS REPRESENTATIVE
6 days ago
Flagstaff, AZ 86001, USA, United States Northern Arizona Healthcare Full timeThe Patient Access Lead may provide support and assistance for internal department training of new staff for all registration, scheduling, and patient financial activities under direction of Supervisor/Manager. Provides support during staff shortages for all shifts and serves as an active working member of the assigned department area. Acts as an expert...
-
PATIENT ACCESS REPRESENTATIVE
6 days ago
Flagstaff, AZ 86002, USA, United States Northern Arizona Healthcare Full timeOverviewThe Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure...
-
PATIENT ACCESS REPRESENTATIVE
2 weeks ago
Scottsdale, AZ 85258, USA, United States Envita Medical Center Full timeJob Title: Patient Access RepresentativeLocation: Located specifically in North Scottsdale, at East Bell Road and the 101Compensation: Starting at $18.00 per hourEmployment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour shifts)JOB DESCRIPTION: Patient...
-
PATIENT ACCESS REPRESENTATIVE
2 weeks ago
Scottsdale, AZ 85260, USA, United States Envita Medical Center Full timeJob Title: Patient Access RepresentativeLocation: Located specifically in North Scottsdale, at East Bell Road and the 101Compensation: Starting at $18.00 per hourEmployment Type: Full Time with Benefits (Medical, Life, Dental, Vision, and 401K)Schedule: Monday through Friday during clinic hours 7:00 a.m.- 6:00 p.m. (8-hour shifts)JOB...
-
Patient Access Representative
1 week ago
Flagstaff, United States Northern Arizona Healthcare Full timeOverview: The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure...
-
PATIENT ACCESS REPRESENTATIVE
2 weeks ago
Mesa, AZ 85206, USA, United States Gastro Care Partners Full timeJob Summary:The Patient Access Representative is responsible for greeting patients and initiating a positive impression for every patient, family member, and visitor. They will register the patient, gather pertinent information, and educate the patient regarding procedure prep, insurance requirements and billing. The Patient Access Representative will...
-
LEAD PATIENT ACCESS REPRESENTATIVE
6 days ago
Flagstaff, AZ 86002, USA, United States Northern Arizona Healthcare Full timeOverviewThe Patient Access Lead may provide support and assistance for internal department training of new staff for all registration, scheduling, and patient financial activities under direction of Supervisor/Manager. Provides support during staff shortages for all shifts and serves as an active working member of the assigned department area. Acts as an...
-
Patient Access Representative
7 days ago
Flagstaff, United States Northern Arizona Healthcare Full timeOverview: The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure...
-
PATIENT ACCESS REPRESENTATIVE
2 weeks ago
Oro Valley, AZ 85737, USA, United States Community Health System Full timeJob DescriptionThis is a per diem (as needed), day shift, Patient Access Representative Position supporting Oro Valley Hospital in the Admitting Department.Position Purpose:Performs patient registration and office support duties of a complex nature. Provides quality customer service to internal and external customers. Participates in the collection process...
-
Patient Access Representative
3 weeks ago
Flagstaff, United States Northern Arizona Health Full timeJob DescriptionJob DescriptionOverviewThe Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized...
-
Patient Access Representative
4 weeks ago
Flagstaff, United States Northern Arizona Healthcare Full timeOverview The Patient Access Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/pre-admit or admission process prior to discharge. S/he conducts an interview with the patient or authorized representative to secure...
-
PATIENT ACCESS REPRESENTATIVE
6 days ago
Morris, IL 60450, USA, United States Morris Hospital Full timeDESCRIPTION OF POSITION The Patient Access Representative is a unique role within Morris Hospital and Healthcare Centers.# The Patient Access Representative welcomes the patient into the care delivery setting and initiates the administrative systems that will lay the groundwork for the patient#s clinical care as well as the financial documentation....
-
PATIENT ACCESS REPRESENTATIVE
2 weeks ago
Conway, AR 72034, USA, United States Conway Regional Medical Center Full timeOverviewThe Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission.Qualifications* High School Diploma or equivalent.* Previous work experience as a Patient Access Representative or equivalent...
-
PATIENT ACCESS REPRESENTATIVE
6 days ago
New Brunswick, NJ 08901, USA, United States RWJBarnabas Health Full timePatient Access RepresentativeReq #:0000142994Category:Billing/Collections/RegistrationStatus:Part-TimeShift:DayFacility:RWJ New BrunswickDepartment:Emergency Dept Access ServiceLocation:Main Hospital - New Brunswick, One Robert Wood Johnson Place, New Brunswick, NJ 08901The Patient Access Representative I position plays a key role in the health system and in...
-
PATIENT ACCESS REPRESENTATIVE
6 days ago
Houma, LA 70361, USA, United States Terrebonne General Health System Full timeDay (United States of America)Department:100 - 824000 TG - Patient AccessPosition Description: The Patient Access Representative validates and registers all patients' demographic, medical and financial information in an accurate, complete and timely manner in accordance with the departmental standards and procedures.Qualifications:1. Knowledge of medical...
-
Lead Patient Access Representative
3 weeks ago
Flagstaff, United States Northern Arizona Healthcare Full timeOverview The Patient Access Lead may provide support and assistance for internal department training of new staff for all registration, scheduling, and patient financial activities under direction of Supervisor/Manager. Provides support during staff shortages for all shifts and serves as an active working member of the assigned department area. Acts...
-
PATIENT ACCESS REPRESENTATIVE
6 days ago
Obetz, OH 43207, USA, United States MARYHAVEN, Inc. Full timePatient Access Representative Job DescriptionUnique opportunity to join Maryhaven, Central Ohio's largest and most comprehensive behavioral services provider specializing in addiction recovery. We are looking for skilled, talented, and compassionate people to join our team! Maryhaven was founded on the principles of Diversity, Equity, and Inclusion in 1953,...
-
PATIENT ACCESS REPRESENTATIVE
6 days ago
Stafford, TX 77497, USA, United States Medical Professionals Full timeProgressive Community Health Clinic in the Houston area is seeking a qualified Patient Service Representative for their Stafford office. The group has multiple facilities and prides themselves on providing quality care to patients of all ages! Patien Patient Access, Representative, Patient, Healthcare, Staffing
