GEARHART HOTEL FRONT DESK AGENT
2 weeks ago
REPORTS TO: MANAGER
FLSA CLASS: Hourly Non-Exempt
The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Description of the Position:
The primary responsibility of the front desk staff is to attend to the reservation and occupancy needs of the guest. The front desk is usually the first and last contact that the overnight guest has with property staff. For this reason excellent customer service is the number one priority. Duties include but are not limited to: checking hotel guests in and out of hotel rooms; taking reservations in person, by email or by phone; handling money; signing in and out property keys, pagers and phones; assisting with guest requests; answering and directing phone calls; informing guests of property and area attractions; and most importantly, insuring the satisfaction of all of our guests. Since the front desk is seen as the central point of the property, the position requires keeping abreast of all events on property, being a receptionist for all departments, and knowledge of emergency procedures. This position requires mental agility and the ability to effectively multi-task in a fast paced and deadline oriented environment. A Front Desk employee must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties are to be completed as assigned by the Manager on duty.
Requirements of the Job:
* Previous related hotel or customer service experience is preferred
* Some accounting skills and cash handling experience is preferred
* Ability to accurately handle cash and work with numbers
* Experience with high volume phone lines preferred
* Ability to stay calm and friendly in stressful situations
* Excellent customer service, communication & phone skills
* Flexible schedule including days, evenings, weekends and holidays required
* Ability to remain calm and focused in a high volume, deadline oriented work environment
Essential Functions of the Job:
* Provide excellent customer service in a high volume environment
* Quickly solve problems in an effective manner
* Must have a value for diversity and the ability to work with individuals from different backgrounds
* Work for long periods on feet including frequent walking, stair climbing
* Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping
* Perform fine hand manipulation including handling small and large objects, computer keyboard usage & writing
* Ability to communicate clearly and effectively
* Be positive, polite, and cooperative with co-workers, managers, and customers
* Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
* Assist with housekeeping duties as directed by manager
* Work with chemicals and used in cleaning and sanitizing
Most importantly, this job requires a positive attitude, a value for diversity, and a commitment to excellent customer service. Each employee is expected to come to work ready to have fun and be a positive force.
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION
-
Gearhart Hotel Front Desk Agent
2 weeks ago
Gearhart, United States McMenamins Full timeTITLE: Front Desk Agent REPORTS TO: MANAGER FLSA CLASS: Hourly Non-Exempt The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All...
-
Sand Trap/Gearhart Hotel Night Auditor
1 month ago
Gearhart, United States McMenamins Full timeDescription of the Position: This position is responsible for the accounting of each night’s closing and serves as the hotel front desk clerk. Normally the shifts for this position are between 11pm to 7am every day, but may vary dependent on business need and manager’s discretion. Duties include: extensive computer work; trouble shooting...
-
CHS Front Desk Night Agent, PT
1 day ago
Canyonville, OR, United States Umpqua Creative Services Corp. Full timeJoin the Umpqua Indian Development Corporation (UIDC) family! About UIDC:UIDC is a federally chartered corporation and the business division of the Cow Creek Band of Umpqua Tribe of Indians. The Tribe operates several businesses - creating jobs and j Front Desk, Night, Reservation Agent, Agent, Auditor, Reservations, Retail
-
NIGHT AUDITOR
2 weeks ago
, OR, United States Sonesta International Hotels Corporation Full timeThe Night Auditor (NA) is responsible for accurately balancing all hotel income and expenses for every 24 hour hotel operating period. The NA also acts as a Guest Service Agent for the overnight front desk shift at the hotel. The NA is responsible fo Night Auditor, Auditor, Guest Service, Operations Manager, Audit, Accounting
-
PATIENT SERVICE REPRESENTATIVE
6 days ago
Brooklyn, NY 11210, USA, United States ProMed Staffing Resources Full timeBrooklyn - Front Desk - $18/hr Front Desk, Representative, Patient, Service, Retail, Staffing
-
Front Desk Medical Receptionist Job
3 days ago
Bend, OR, United States ProActive Physical Therapy Specialists Full timeProActive Physical Therapy Specialists, a member of the Confluent Health family, is looking for a Full TimeFront Desk Medical Receptionist to join our team! At ProActive, you’ll find an amazing culture because we want our employees to love coming to work and do what they love- helping our patients get back to their everyday lives. We provide you with a...
-
CLINIC CLASSROOM
7 days ago
Newark, DE 19712, USA, United States Paul Mitchell Schools Full timePaul Mitchell The School Delaware is seeking a qualified Clinic Classroom (Front Desk) Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our One Size Fits All and Be Nice culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who...
-
FRONT DESK PATIENT COORDINATOR
7 days ago
Pittsburgh, PA 15289, USA, United States University of Pittsburgh Full timeSince 1896the School of Dental Medicine has been educating students to take their places among the best dental practitioners in our region and across the country. Each day the School's faculty and staff contribute to its mission to advance the future Patient, Front Desk, Coordinator, Healthcare, Education, Dental
-
NIGHT AUDIT SUPERVISOR
3 weeks ago
Portland, OR 97204, USA, United States Sage Hospitality Group, LLC Full timeSupervises Night Audit staff ensuring an efficient operation producing excellent results for our guests. Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accura Audit, Supervisor, Night, Operations, Retail
-
CANCER FRONT DESK III N. LITTLE ROCK
7 days ago
Little Rock, AR, USA, United States University of Arkansas for Medical Sciences Full timeThe Cancer Institute Front Desk III (Access Coordinator III) will meet, greet, and assists the public, answer telephones and/or will coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out pat Front Desk, Cancer, Customer Service, Healthcare, Education
-
MEDICAL FRONT DESK COORDINATOR
2 weeks ago
Colorado Springs, CO 80928, USA, United States Garden of the Gods Club Full timePOSITION PURPOSE & SUMMARYThe Medical Front Desk Coordinator is a multi-functional front-line role responsible for providing support and information about the full-spectrum health and wellness activities and services offered by Strata Integrated Wellness (Strata) at the Garden of the Gods Resort and Club (GGRC). In this role, the right candidate is...
-
PATIENT CARE COORDINATOR/FRONT DESK
7 days ago
Norwalk, CT 06854, USA, United States CT Dental Mgmt Full timeWell established, fast paced Dental office in Norwalk CT is looking for a bilingual front desk patient coordinator to join our dynamic team. The ideal candidate will be a motivated, goal-orientated individual who is available to work alternating Saturdays.We are looking for Someone who has a knowledge of Dentrix, treatment plan coordination. Billing and...
-
Hotel Housekeeper
4 weeks ago
Truth or Consequences, United States Motel 6 Riverside Full timeLooking for a Housekeeper to clean hotel rooms in TorC NM area.Housekeeper Duties and Responsibilities:A Housekeeper needs to clean the work area to the standards of their employer. This requires attention to detail, physical strength, and the stamina to work long shifts. Here are examples of a Housekeeper’s duties:Understand the company's policy on...
-
Hotel Housekeeper
4 weeks ago
Truth or Consequences, United States Motel 6 Riverside Full timeLooking for a Housekeeper to clean hotel rooms in TorC NM area.Housekeeper Duties and Responsibilities:A Housekeeper needs to clean the work area to the standards of their employer. This requires attention to detail, physical strength, and the stamina to work long shifts. Here are examples of a Housekeeper’s duties:Understand the company's policy on...
-
VTH ECC FRONT DESK/CLIENT CARE PRN
7 days ago
Athens, GA 30604, USA, United States University of Georgia Full timeThe primary responsibility for this position will be to assist the Emergency Critical Care team on setting appointments and receiving emergency patients during evenings, overnights, weekends and holidays. The ECC Vet Asst. will assist clients in deli Front Desk, Client, Healthcare, Education, Patient, Information
-
NIGHT AUDIT SUPERVISOR
3 weeks ago
Miami, FL 33222, USA, United States Concord Hospitality Enterprises Company Full timeSupervise the night accounting employees; review and verify work, train, schedule, and recommend and conduct performance appraisals. Reconcile and complete all daily front desk agents' work. Run Find trial balance to post rooms and close day. Run acc Supervisor, Audit, Night, Accounting
-
College Station, TX 77840, USA, United States CapRock Health System Full timeCapRock Health is seeking a professional, organized, motivated, and extremely outgoing patient representative to join our front desk team. This position is a PRN (as needed) position. This person will serve as the face of CapRock. The candidate should have exceptional customer service skills and a desire to learn and work in a fast-paced environment.POSITION...
-
NIGHT AUDITOR
3 weeks ago
Buena Park, CA 90622, USA, United States Aimbridge Hospitality Full timeThe Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11 pm-7 am). Primary responsibilities include: registering guests making rese Night Auditor, Auditor, Hospitality, Audit, Night, Hotel, Accounting
-
DELIVERY AGENT
1 week ago
Tampa, FL 33605, USA, United States Scootaround, Inc. Full timeDelivery Agent- Tampa Scootaround is looking for a Delivery Agent to help assist with delivering/picking up mobility equipment to the Cruise Ports, Airports, Resorts, Residences, Convention Centers and Hotels in and around the Tampa, Florida and surrounding area. Who We Are Scootaround is North America's leading mobility enhancement company. We rent, repair...
-
FRONT OF HOUSE
1 week ago
Mesa, AZ 85209, USA, United States Black Angus Steakhouse Full timeHere at Black Angus Steakhouse, Hosts are the first and last smile our guests see and run our Front Desk as the brain of our Front of House operations. Your responsibilities include; greeting customers, managing our Open Table system, taking reservations, setting up party packages, guiding guests to tables, taking to-go orders, and standard maintenance of...