Director, Process Analysis, Spectrum Enterprise

3 weeks ago

Stamford CT, United States Spectrum Charter Full time

Are you a Director experienced in leading a Process Analysis function evaluating existing end-to-end processes and recommending optimal solutions on processes improvements? You can do that. Ready to apply your expert level of understanding to an organization's processes and optimize how the team adds value to the business? As a Director, Process Analysis at Spectrum Enterprise, you can do that.Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. Be part of the connection:As a Director, Process Analysis, you will be leading executives, various departments, and lines of business to drive end-to-end process improvement and develop analytics to measure the impact of change. You are hands-on actively leading efforts to simplify and enhance the customer experience and provide leadership to a business process analysis function. You are orchestrating how the process team engages and you are identifying ways to accelerate how the team creates value.How you can make a difference:Drive communication and gain commitment between business units and stakeholders to align processes and solutions with business strategies.Lead functional leadership on breakthrough strategies to improve efficiencies and reduce costs.Direct large-scale process improvement projects through all stages including concept formulation, methodology design, and implementation.Utilize internal and external best practices and establish benchmark data.Develop a culture of high performance, accountability, and continuous improvement that values learning and a commitment to quality. Lead by example and motivate employees of all levels.Creates reports and reviews trends to measure impact of change and alignment with SLAs.What you bring to Spectrum EnterpriseRequired qualifications:Experience: Seven or more years of experience in management and process/data analysisEducation: Bachelor’s degree in Business Administration or related fieldTechnical skills: Word, Excel etc.Skills: Strategically able to document, prepare and present executive level presentationsAbilities: Ability to make decisions and solve problems while working under pressurePreferred qualifications:Spectrum Enterprise experience, preferably within operational or front-line organizationsAnalytical and reporting expertiseConsulting experienceWhat you can enjoy every day:Embracing diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations.Learning culture: Company support in obtaining technical certifications.Dynamic growth: Paid training and clearly defined paths to advance within the company.Total rewards: Comprehensive benefits that encourage a work-life balance.  Apply now, connect a friend to this opportunity or sign up for job alerts BGN706 2023-26102 2023 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

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