CALL CENTER OPERATOR

2 weeks ago


OH United States Kettering Medical Center Network Full time
Overview

Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training the next generation of health care professionals, or serving others through international outreach.

Campus Overview

Kettering Health Main Campus

* Kettering Health Main Campus, formerly Kettering Medical Center, is the flagship hospital of Kettering Health and has been serving Kettering, Ohio and the Greater Dayton area since 1964.
* The facility includes the Benjamin and Marian Schuster Heart Hospital, maternity service with a level III neonatal intensive care unit (NICU), and level II Emergency Care.
* In 2020, KH Main Campus received an A from the Leapfrog Group, a national patient safety watchdog, ranking among the safest hospitals in the United States.
* Received 4 Star Baby-Friendly Hospital status by the Ohio Hospital Association.
* Awarded as one of the 50 Top Cardiovascular Hospitals by IBM Watson Health in 2020.
* Kettering received the Outstanding Patient Experience Award by Healthgrades (2017-2019).
* Accredited by the American College of Emergency Physicians as a Level 3 Geriatric Emergency Department.
* 465-bed hospital (includes newborn beds)

Responsibilities & Requirements

Job Responsibilities:

* Answer and complete telephone, pager and other communications efficiently
* Adhering to hospital and departmental policies and procedures for eight hospital facilities, Kettering Behavioral Health, stand-alone Emergency Centers and KHN affiliates.
* Maintain appropriate communication links with the department manager, co-workers, physicians, and other hospital personnel, as well as demonstrate effective communication with outside callers (patients, patients' families, and other members of the community) with excellent customer service skills.
* Initiates and follows-through on emergency/clinical code procedures and emergency/clinical group paging to help ensure the safety of our patients, visitors and staff.
* Must be available to work varied shifts (1st, 2nd, 3rd on occasion).
* Must be available to work weekends (Friday, Saturday, Sunday). Performs other duties as assigned.

Job Requirements:

* High school diploma or equivalent required.
* Minimum of 3-years customer service, telephone operator, call center, or healthcare experience required.

Preferred Qualifications

Skills:

* Strong communication skills.
* Strong attention to detail, following directions precisely.
* Skilled in computer operations with the ability to work with multiple computer software programs.
* Ability to multi-task and perform well under pressure, in a fast-paced environment, demonstrating flexibility and excellent decision-making skills.
* Ability to problem-solve and work independently.

40 hours within a 2 week pay period. All 9:30pm-6am shifts with every other weekend. Week 1: Monday, Friday, Saturday

Week 2: Sunday, Thursday

  • , NJ, United States Center For Health Medicine And Dentistry Full time

    DescriptionCalling all RNs who want a meaningful and fulfilling job away from the bedside. Clinical Call Center at CHEMED is your answer! The Clinical Call Center at Chemed is the open door for patients and gives them access to our Physicians and Advanced Practice Providers from home. Situated at CHEMED's River Avenue location, this role requires strong...


  • San Antonio, TX, United States Chenega Corporation Full time

    AMERICAN HOSPITAL SERVICES GROUP, LLC Fort Sam Houston The Medical Consult Manager will be responsible for all Virtural Medical Operations Center Consult Program calls and appropriate processing of those calls, emails, and requests. The Medical Consu Medical, Representative, 2nd Shift, Call Center, Medical Technician, Operations, Manufacturing, Healthcare


  • San Antonio, TX, United States Chenega Corporation Full time

    AMERICAN HOSPITAL SERVICES GROUP, LLC Fort Sam Houston The Medical Consult Manager will be responsible for all Virtural Medical Operations Center Consult Program calls and appropriate processing of those calls, emails, and requests. The Medical Consu Medical, Representative, 3rd Shift, Call Center, Medical Technician, Operations, Manufacturing, Healthcare


  • , NY, United States Saratoga Hospital Full time

    Summary of Position: This job description provides information essential to understanding the scope of the position and is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. The Patient Engagement Center Operator (PEO) is responsible for answering phone calls to the Patient...


  • Kettering, OH, United States Kettering Medical Center Network Full time

    Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training...

  • Registered Nurse

    1 day ago


    Berlin, VT, United States Central Vermont Medical Center Full time

    Building Name: CVMC - Central Vermont Medical Center Location Address: 130 Fisher Road, Berlin Vermont Regular Department: CVMC - Nursing Administration Shift: Day/Eve Salary Range: Min $33.04 Mid $42.83 Max $52.62 Recruiter: Meagan Eastman Unit Description: As a nurse in the Operating Room at The Central Vermont Medical Center you are working in a...


  • St Paul, MN, United States Entira Family Clinics Full time

    Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff. Our 10 clinic locations are conveniently located in the Twin Cities. Our...

  • Registered Nurse

    3 weeks ago


    Baltimore, MD, United States Mercy Medical Center Mary Catherine Bunting Center Full time

    Registered Nurse - Operating RoomSummary Mercy Medical Center, the only midsize hospital in the state of Maryland named a "Best Employer" by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker's Healthcare is hiring Operating Room Registered Nurses! Come join our family of dedicated medical professionals! Military...

  • Registered Nurse

    1 day ago


    Cincinnati, OH, United States UC Health Full time

    UC Health is hiring a Full-time Registered Nurse (RN) for the Operating Room for first shift 7:00a-3:30p at University of Cincinnati Medical Center-Holmes. The University of Cincinnati Medical Center- Holmes OR has 5 operating rooms. Surgeries include eyes, ent, plastics, sports, ortho, hands, feet. There are times where RN's will be asked to go across the...


  • Columbus, OH 43224, USA, United States PSG Global Solutions Full time

    Operating Room Staff RN - Heart Center. Requisition ID 2021-29591 Category. Nursing. Overview. Full-Time, exempt, 40 hr/ week, day shift, plus on call requirement OR experience preferred.$6,000 Sign-on Bonus Available The Operating Room Staff RN in T RN, Operating Room, Staff, Patient Care, Healthcare, Staffing, Children


  • Miramar, FL, United States WALGREENS Full time

    Job Summary:In accordance with state and federal regulations, performs data entry and patient registration. Responsible for resolution of third party rejects and responding to high volume customer inquiries, working under direct supervision. Follows standard operating procedures and performs duties in accordance with Company policies and procedures. ...


  • Saint Paul, MN, United States Entira Family Clinics Full time

    Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff. Our 10 clinic locations are conveniently located in the Twin Cities. Our...

  • RN OR

    2 weeks ago


    Naples, FL, United States Physicians Regional - Pine Ridge Full time

    RN OR - No CallJob Description It's a very exciting time for Physicians Regional Healthcare System! Physician's Regional is a growing health care system that is known for our cardiac and orthopedic programs. You'll be part of a team with physicians, nurses, and other healthcare professionals that promotes a culture of empathy and innovation. You develop new...

  • RN Operating Room

    1 day ago


    Rutland, VT, United States Rutland Regional Medical Center Full time

    Sign-on Bonus Available for New Hires COMPETITIVE SHIFT DIFFERENTIALS $4.25#- 2nd Shift $8.00 - 3rd Shift $4.75#- Weekend Prior OR experience (Circulator and/or Scrub roles) required. Rotating weekends and call. Responsible for the delivery of safe, effective, and quality patient-family centered care in the OR and other areas of perioperative services for...


  • Delaware, OH, United States Right at Home Greater Columbus, OH Full time

    On Call Weekend Caregiver at Right at Home Columbus (Delaware and Franklin Counties) Are you passionate about making a positive impact on someone's life? Right at Home is looking for a dedicated caregiver to provide personal care, homemaking, and specialized services to our wonderful clients.. We Offer: Pay of $15-$18/hr On Call Flat Rate will be added to...

  • Registered Nurse

    1 week ago


    Middletown, OH, United States Atrium Medical Center Full time

    ON CALL ROTATION REQUIRED. MUST BE ABLE TO REACH THE HOSPITAL WITHIN 30 MINUTES *Sign On Bonus*Job Title: Registered Nurse (RN)Unit: CV ORShift: 7:00AM-3:30PMStatus: Full-time/80 hours per payFacility: Atrium Medical Center - Middletown, OHThe Clinical Nurse is a registered nurse (RN) who partners with and advocates for patients/families/significant others...

  • Registered Nurse

    1 day ago


    Houston, TX, United States Texas Children's Hospital Full time

    Job Summary We are searching for a Call Center Nurse-someone who provides quality nursing care to patients by assessing, implementing, and evaluating age appropriate follow up care in amanner that incorporates family centered principals and cost effective care. This position is responsible for assisting with auditing Emergency Center (EC) data files related...


  • Gaffney, SC, United States Spartanburg Regional Medical Center Full time

    We are hiring a Registered Nurse to join our Recovery Room team at Cherokee Medical Center! PART TIME; Monday - Friday Will have occasional#weekend infusion call# Under general supervision, the Registered Nurse demonstrates thorough knowledge of therapeutic Perioperative patient care, patient advocacy, clinical pathways/care maps, team dynamics, hospital...


  • , OH, United States Kettering Health Network Full time

    Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it’s by providing care in our facilities, training the next...

  • RN Oncology Clinic

    1 day ago


    Hamilton, OH, United States Kettering Medical Center Network Full time

    Overview Kettering Health is a not-for-profit system of 13 medical centers and more than 120 outpatient facilities serving southwest Ohio. We are committed to transforming the health care experience with high-quality care for every stage of life. Our service-oriented mission is in action every day, whether it's by providing care in our facilities, training...