NATIONAL PATIENT SATISFACTION COORDINATOR
3 weeks ago
ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back.
ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story
Position Summary:
As the National Patient Satisfaction Coordinator, you are responsible for performing all tasks associated with patient financing and refunds. Responsibilities include maintaining and following appropriate workflow procedures for processing all refunds including patient credit card payments, third party lenders (CareCredit, Lending Club, and Proceed), check refunds and ACH refunds. This role will work closely with the Regional Business Directors (RBD), Regional Development Managers (RDM), Patient Education Consultants, General Managers, the Accounting Team and the Legal Team.
Duties/Responsibilities:
+ Work closely with centers to resolve any disputes in a timely manner this includes:
+ Manage all disputes from all third party lenders and credit card companies
+ Manage and document all Healthcare Financing (HCF) disputes
+ Input dispute and chargeback notifications into Salesforce
+ Collect required documentation and assemble dispute packets including communication of the resolution to the impacted centers
+ Respond to Lender emails in a timely manner regarding patient complaint calls, dispute calls, etc.
+ Support the Accounting Team - Correct mis-posted collections, chargebacks and NSF postings
+ Respond to all center requests with confidence to assist
+ Work and communicate successfully across functional lines with multiple levels of the organization
+ Assist with weekly refund checks and maintain check request log
+ Manage Treatment Plan Addendums, Treatment Termination documents and Courtesy Refund Documents
+ Manage Online Credit Card payments to ensure correct posting in Salesforce
+ Manage Legal Declarations for deceased patient refunds
+ Assist in managing user access logins for all lender websites -new hires, terminations, and resetting passwords
+ Process all credit card, Healthcare Financing and check refunds as assigned
+ All other miscellaneous responsibilities and other duties as assigned
Qualifications:
+ Organized, detail focused and confidence to work a high volume role
+ Prioritizes time and incoming requests wisely
+ Strong written and verbal communication skills ]
+ Ability to multitask and problem solve confidently
+ Self motivated, desire to take initiative and complete tasks
Hourly range $23 - $26
Powered by JazzHR
-
Patient Services Coordinator
5 days ago
Englewood, United States RMA Network Full timeWe are currently seeking a full-time Front Desk/ Patient Services Coordinator to join our growing team in Englewood, NJ. Scheduled work hours: Monday - Friday, 5:30am-1:30pm with 1 Sunday a month in Englewood and 1 holiday a year in Basking Ridge.This Patient Services Coordinator maintains patient satisfaction by answering patient phone calls, scheduling...
-
Dental Patient Coordinator
7 days ago
Englewood, United States Peak Dental Services Full timeJob Type Full-timeDescriptionFull-time Dental Patient Coordinator needed in Englewood, Colorado for an established specialty dental office. Candidates who are also bilingual in Spanish are encouraged to apply.Locally owned and operated since 1979, we're the original all-in-one dental and implant center serving Colorado. Each Mile High Denture & Implant...
-
Rewarding Opportunity
5 days ago
Denver, CO, United States National Jewish Health Full timeThe Department of Medicine at National Jewish Health is actively seeking dynamic BC/BE Rheumatologists that have a primary focus in clinical rheumatology to expand a growing Division. The Division currently has 4 Rheumatologists on faculty, and one dedicated Rheumatology Advanced Practice Provider. The faculty work closely with world-class pulmonologists...
-
Apartment Setup Coordinator
4 days ago
Englewood, United States National Corporate Housing Full time**Location** Greenwood Village , CO **Apartment Setup Coordinator / Housekeeper** National Corporate Housing is looking for a dedicated Apartment Setup Coordinator/ to ensure our luxury corporate apartments are exceptional prior to our guests arrival. This individual will help to inspect and evaluate the cleanliness of all apartments prior to residents...
-
Mover / Driver / Setup Coordinator
5 days ago
Englewood, United States National Corporate Housing Full time**Location** Greenwood Village , CO **Mover / Driver / Setup Coordinator** **!!!$1500 signing bonus after having been with National for 3 months!!!** National Corporate Housing is looking for a dedicated Apartment Setup Coordinator to ensure our luxury corporate apartments are exceptional prior to our guests arrival. This individual will help to inspect and...
-
Rewarding Opportunity
5 days ago
Denver, CO, United States National Jewish Health Full timeThe Department of Medicine at National Jewish Health is actively seeking dynamic BC/BE Rheumatologists that have a primary focus in clinical rheumatology to expand a growing Division. The Division currently has 4 Rheumatologists on faculty, and one dedicated Rheumatology Advanced Practice Provider. The Division currently sees the entire spectrum of...
-
Infusion Nurse Coordinator
1 month ago
Englewood, United States Healix, LLC. Full timeJob DescriptionJob DescriptionNew Location Opening in Spring 2024! Healix Infusion Therapy is seeking a Full Time Infusion Nurse Coordinator to coordinate and administer patient care services at a new Specialty Group in Englewood, CO! As an Infusion Nurse Coordinator, you will have the opportunity to lead the clinical services in an Oncology specialty...
-
Unique opportunity
5 days ago
Denver, CO, United States National Jewish Health Full timeAn exciting opportunity exists at National Jewish Health for a BE/BC Pediatric Pulmonologist to join its faculty. National Jewish Health located in Denver, Colorado is widely recognized as the leading medical center dedicated to respiratory diseases in the United States. Every division is known for excellent clinical services and research. For candidates...
-
Unique Oncology Opportunity
6 days ago
Denver, CO, United States National Jewish Health Full timeThe Oncology Division of National Jewish Health’s Department of Medicine, located in Denver, Colorado is seeking a BE/BC Hematologist/Oncologist with superb clinical skills to join its faculty. This opportunity is a chance to help grow general oncology and hematology clinical services at our community clinic. The Division’s robust clinical program...
-
Great Opportunity in Denver, CO
5 days ago
Denver, CO, United States National Jewish Health Full timeGeneral Gastroenterology National Jewish Health, Denver, CO Division of Gastroenterology Department of Medicine National Jewish Health, located in the heart of Denver, Colorado in the beautiful Rocky Mountains, is seeking Gastroenterologists at the Assistant Professor, Associate Professor or Professor level to join its medical staff. Academic rank...
-
Sleep Section Head
2 months ago
Denver, CO, United States National Jewish Health Full timeDivision of Pulmonary, Critical Care and Sleep Medicine National Jewish Health, Denver, CO National Jewish Health (NJH) is recruiting a Head for our Sleep Section, the most established and comprehensive sleep medicine program in the Denver region. Using state of the art technology, our sleep medicine specialists work with referring physicians and...
-
Great Opportunity in Denver, CO
5 days ago
Denver, CO, United States National Jewish Health Full timeGeneral Gastroenterology National Jewish Health, Denver, CO Division of Gastroenterology Department of Medicine National Jewish Health, located in the heart of Denver, Colorado in the beautiful Rocky Mountains, is seeking Gastroenterologists at the Assistant Professor, Associate Professor or Professor level to join its medical staff. Academic rank and...
-
Nursing services Coordinator
1 month ago
Englewood, CO, United States Res-Care, Inc Full timeNursing services Coordinator Our Company Amerita Overview Come join our closed-door specialty infusion pharmacy! Amerita is a leading provider of Specialty Infusion services focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. As one of the most respected Specialty Infusion providers in America,...
-
Dental Treatment Coordinator
3 days ago
Englewood, United States MAX Surgical Specialty Management Full timeJob DescriptionJob DescriptionOur practice, RIVERSIDE ORAL SURGERY in Bergen County, NJ, seeks an enthusiastic and experienced Treatment Coordinator to join our team and play a pivotal role in providing the optimal patient experience… every time!As our Treatment Coordinator, you will be the bridge between our surgeons and patients, ensuring clarity,...
-
Unique Oncology Opportunity
6 days ago
Denver, CO, United States National Jewish Health Full timeThe Oncology Division of National Jewish Healths Department of Medicine, located in Denver, Colorado is seeking a BE/BC Hematologist/Oncologist with superb clinical skills to join its faculty. Experience is highly preferred. This opportunity is a chance to help grow general oncology and hematology clinical services at our community clinic. The Divisions...
-
General Neurology Opportunity
5 days ago
Denver, CO, United States National Jewish Health Full timeGeneral Neurology Opportunities National Jewish Health, located in Denver, Colorado in the beautiful Rocky Mountains, is excited to expand our outstanding services in Neurology within the Department of Medicine. We are currently seeking physicians as we continue to grow with the opening of our new Center for Outpatient Health. Reasons to join the...
-
Clinical Nurse Coordinator PACU
5 days ago
Englewood, Colorado, United States HCA Healthcare Full timeDescription Hourly Wage Estimate: / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The...
-
Clinical Nurse Coordinator Oncology
5 days ago
Englewood, United States Swedish Medical Center Full timeDescription Hourly Wage Estimate: $39.68 - $56.74 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
Clinical Nurse Coordinator Oncology
1 day ago
Englewood, United States Swedish Medical Center Full timeDescription Hourly Wage Estimate: $39.68 - $56.74 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...
-
Clinical Nurse Coordinator Oncology
4 days ago
Englewood, United States Swedish Medical Center Careers Full timeDescription Hourly Wage Estimate: $39.68 - $56.74 / hourLearn more about the benefits offered for this job. The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in...