Nurse, Staff

3 weeks ago

Waltham MA United States Massachusetts General Hospital Full time

The Staff RN, under general supervision of the Medical Director and Practice Manager, functions as an ambulatory practice nurse for the MGH Waltham Heart Center, a noninvasive cardiology academic group practice and testing site. Four days on site, one day remote per week (post adequate orientation period), staffing and resources dependent.'

Principal Duties and Responsibilities:

Clinical;

* Emphasis is placed upon direct patient care in coordination with attending cardiologists, advanced practice clinicians, and administrative assistants in the ambulatory clinic setting.
* Triages phone calls from patients, families, providers, etc.; responds to clinically related communications, as directed.
* Tracks, collects, and reviews outpatient test results; reviews abnormal results with supervising physician/advanced practitioner; and informs patient of test results and clinical impact/plan.
* Assists with clinical instruction for patients, e.g. medication teaching.
* Contacts patients to update medication lists; supports management of prescription refills; and handles insurance prior authorization of medications.
* Assists with management of patients being followed in the practice on anticoagulation.
* Conducts insurance prior authorization of diagnostic testing and procedures when clinical support required from administrative assistants.
* Conducts insurance prior authorization for patient medication and assists with appeal when necessary.
* Completes various medical and administrative forms, e.g. disability, VNA documentation.
* Supports administrative operations by acting as a clinical liaison to administrative support staff.
* Maintains and follows patient care protocols. - Performs other duties, as directed.

Diagnostic;

* Performs various stress testing procedures; ETT, Stress Echo and pharmacologic
* Establishes intravenous access for the administration of pharmacologic stress agents, agitated saline and/or contrast agents directly supporting the Echocardiography program
* In collaboration with the practice's medical assistants, performs ECGs; provides patient hook-up/education/enrollment of cardiac monitors, and other diagnostic equipment.

Skills/Competencies:

* Experience in cardiology, emphasis on past critical care (ED, ICU) understanding.
* Knowledge of the cardiac implications of a body's response when undergoing exercise.
* Excellent interpersonal and verbal/written communication skills.
* Ability to problem solve, function as a resource to other members of the team, and resolve complex issues on behalf of providers and patients.
* Exceptional organizational skills, flexibility to manage multiple tasks and attention to detail.
* Knowledge of computer applications necessary to function in an ambulatory setting, e.g. MS Outlook, MS Office Suite.
* Comfort in a practice environment that promotes collaborative, team-based, patient-centered care and is forward thinking in considering new practice models.

Qualifications:

* Associates Degree in Nursing Required with one year of experience. Bachelors Degree preferred.
* Registered Nurse, Massachusetts licensure
* Current ACLS certification
* Relevant professional experience in clinical nursing specialty

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