Senior Customer Engineer
2 weeks ago
Senior Customer Engineer - Account ManagerCompany:The Boeing CompanyJob ID:00000425046Date Posted:2024-05-13Location:USA - Renton, WAJob Description Qualifications:The Boeing Company has a unique and exciting opportunity for a Senior Customer Engineer - Account Manager (Level 5) to join Boeing Commercial Airplanes (BCA) Customer Engineering located in Renton, WA. The selected candidate(s) will join Customer Engineering as an Account Manager and work with their manager to define a professional development roadmap for a Level 5 work statement. The following roles in Customer Engineering are examples that offer opportunities to accomplish a Level 5 work statement, and are filled through a competitive, internal selection process. After joining the Customer Engineering function, the selected candidate(s) may be placed into one of the roles below.Model Manager: Act as a technical focal to program leadership in configuration management, customer focus, program strategy, and customer engineering knowledge.Lead the investigation and development of solutions to emergent, routine, and sustaining program issues and influence solutions to multidisciplinary program-level issues.Resolve and remove technical, procedural, and inter-organizational roadblocks that arise during all stages of airplane configuration development from pre-proposal to delivery.Lead Account Manager: Lead a team of Account Managers, who are the primary technical interface between customers and Boeing Commercial Airplanes responsible for defining the contractual airplane configuration. In this position, one will establish, maintain and oversee Account Manager relationships with airplane customers and guide them through the development, management, and delivery of their airplane configuration.Develop and mentor Account Managers in your workgroup.Proactively advise, assist and check work products as appropriate.Coordinate and resolve cross-model and significant issues with Sales, Contracts, Marketing, Programs, Engineering, and Customer.These issues may relate to seats, galleys, lavatories, in-flight entertainment, connectivity options, flight deck avionics, monuments, cargo systems, lights, etc. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.Basic Qualifications (Required Skills/Experience):Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.15 or more years’ related work experience.Ability to travel both domestically and internationally. (Approximately 10% of the time.Preferred Qualifications (Desired Skills/Experience):Master’s degree in engineering or related field.15 or more years of engineering experience in Boeing Commercial Airplanes.Prior experience with the BCA Customer Engineering organization.Typical Education & Experience:Senior: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+9, Master+12 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.Relocation:This position offers relocation based on candidate eligibility.Drug Free Workplace:Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.Shift Work:This position is for 1st shift.This is a Union-represented position.At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.Pay is based upon candidate experience and qualifications, as well as market and business considerations.Summary pay range Senior: $157,250 - $212,750Applicants for this position will be accepted through May 24th, 2024.Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.Relocation:Relocation is available for eligible candidates, if authorizedExport Control Requirement:U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.Safety Sensitive:This is not a safety sensitive positionContingent Upon Award ProgramThis position is not contingent upon program awardExperience Level:Individual Contributor - 5Job Type:RegularJob Code:6K8CI5 (675)Equal Employment Opportunity:Stay safe from recruitment fraud The only way to apply for a position at Boeing is via our Careers website.Learn how to protect yourself from recruitment fraud - Recruitment Fraud WarningBoeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.Request an Accommodation - Requesting Interview Accommodations Applicant Privacy - Applicant Privacy EEO is the law Poster - EEO is the lawBoeing Policy on EEO - Boeing EEO Policy Affirmative Action and Harassment - Boeing Affirmative Action and Harassment Boeing Participates in E – VerifyEnglish - E-Verify (English) Spanish - E-Verify (Spanish) Right to Work Statement English - Right to Work (English) Spanish - Right to Work (Spanish)SummaryLocation: USA - Renton, WAType: Full time
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