PATIENT ADVOCATE
3 weeks ago
Responsibilities:
* Answering phone and directing calls or assisting patients as is appropriate, handling and managing the continuous flow of information between the lab, onsite physician and other staff while adhering to our standards of patient care and right to privacy
* Schedule and confirm patient appointments, check-ups and physician referrals.
* Answer telephones and direct calls to appropriate staff.
* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
* Compile and record medical charts, reports, and correspondence.
* Interview patients to complete insurance and privacy forms.
Education:
* High School Diploma or equivalent required; Bachelor's degree preferred
* At least one year of administrative and medical office experience preferred
* Experience with Electronic Medical Record (EMR) system strongly preferred
* Weekend and holidays on-call rotation required
What we offer you
* Outstanding benefits including health, vision and dental packages, including HSA/FSA, Life and Disability Insurance
* We also have a no-cost medical, dental, and vision plan for employees.
* 18 days of accrued PTO in addition to 11 paid holidays
* Fertility benefits
* 401(k) Retirement Plan
* Employee Assistance Program
* Continuing Education Reimbursement
* We provide a great, family work environment with internal growth opportunities
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