DELIVERY SPECIALIST

2 weeks ago

Grand Junction CO USA, United States Rent-A-Center Inc. Full time
Job Summary

The Delivery Specialist provides the highest level of customer service through sales support, delivery management and execution, and merchandising activities including, but not limited to the key responsibilities below. The Delivery Specialist accomplishes these in a way that is consistent with the RAC mission statement and core values, to foster lasting relationships and to treat our customers like family.

Key Responsibilities

Deliveries & Pick-ups:

Load truck per policy to protect merchandise

Execute deliveries at the time requested or scheduled by the customer

Provide excellent customer service and ensure top-notch customer experience for all delivery

interactions.

Install merchandise and instruct on proper use

Pick-up merchandise from customer homes as assigned

Keep assigned vehicle(s) clean and maintained, as required, for safe operation

Complete customer service and product service in a timely manner as assigned

Follow all safety, handling and transportation procedures to avoid personal injury and property

damage

Perform other duties assigned by Management

Merchandising:

Maintain the store in rent ready condition

Prepare returned merchandise to be rent ready

Stock showroom and unload trucks of new merchandise

Keep sales floor clean and organized

Keep back office and store area neat and organized

Job Requirements

High school diploma or equivalent

Must be at least 18 years of age

Valid state driver's license and good driving record

Strong communication and customer service skills

Good reading, speaking, listening skills

Ability to follow instructions and utilize problem solving skills

Heavy lifting and moving

Physical Demands

The physical demands described here are representative of those that must be met by a Coworker to successfully perform the essential functions of this job. While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is not intended to be all-inclusive. Coworker may perform other related duties as needed to meet the ongoing needs of the organization.

This is a full-time position, and hours/days of work are Monday through Saturday, store open to

close hours. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs

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