Field Reimbursement Manager
4 weeks ago
IQVIA in partnership with our client, Intercept, are excited to announce we are seeking Field Reimbursement Managers as Intercept continues to build its position as the leader in progressive non-viral liver disease, The Field Reimbursement Managers (FRM) who will be responsible for partnering with internal and external stakeholders to create and execute a business plan for assigned accounts with an objective of removing all access barriers, providing pull-through and issue resolution for all appropriate patients while optimizing conversions and adherence. Accounts may include HCPs, large specialty accounts, academic centers, integrated delivery networks, and others.Key responsibilities include:Execute on the vision and strategy created by the brand and market access teams specific to the unique business needs of each region/area to drive prescription fulfillmentLead and compliantly partner with their regional team to achieve/exceed market access objectives for their assigned region at launch and beyondWork with Market Access and Sales leadership, Marketing, Channel and Patient Services to educate/execute support programs that will enhance our value proposition of removing barriers to access and assist HCPs with understanding the regional/national coverage environment and provide appropriate patients a path to productThe successful RAM must be capable of thriving in a fast-paced, collaborative environment and should be energetic, forward-thinking, proactive, and ready to have fun.CORE ACCOUNTABILITIES:The successful candidate must be able to perform each of the following satisfactorily, with or without an accommodation:Establish Intercept Pharmaceuticals as a strategic partner with targeted accountsProactively engage with assigned accounts supporting internal/external customer access needs and compliantly engage within assigned geography to support access and adherence needsEducate office staff on prior authorization process, denial next steps, appeal for all Intercept productsEducate on financial support optionsServe as an access and payer criteria expert for defined geography and communicate changes to key internal and external stakeholders; RAMs identify and address time-sensitive market development and implementation efforts to remove all access barriers for all Intercept products for appropriate patients, while optimizing adherenceLead and demonstrate the ability to expand and build long-term key stakeholder relationships with assigned accounts by working closely with them to help remove access barriers and optimize adherence for Intercept patients; offer educational resources to support the entire patient access journey through payer prior authorization, appeals/denials procedures and forms to resolve any issues with access challengesCoordinate and educate customers to the Intercept Patient Support Services program representatives to seamlessly support customer and patient-centric needsAct as an arm of the patient services team to provide live one-on-one coverage supportEducate physician office staff on patient support services available through Intercept’s patient assistance and call center, including web-based provider programs; this may include alternative support options for appropriate patients (e.g., copay, patient assistance); provide information on relevant access topicsProactively communicate, explain, and adhere to Intercept-specific access services, resources, policies and procedures; collaborate with Intercept’s Strategic Accounts and Channel Accounts team to stay current with all payer access policies and market-relevant information; elevate identified coverage issues and market access challenges for Intercept products within this segment to the DSA/DCA teams for resolutionDevelop and support internal triage process in collaboration with field leadership around coverage concerns including denials or appeals with a plan to remediateParticipate in special projects and perform other duties, as requiredAdhere to all company policies and compliance training, as well as other legal and regulatory directivesUnderstand the legal and compliance environment and drive collaboration with the Legal and Compliance teamDrive the spirit of “ONE Team” across all functions by supporting a team approach to focus on our patients and customers as our top prioritiesRequirements/QualificationsBachelor’s degree required, Graduate degree preferred;5 years of Market Access/Sales experience required (preferably with specialty pharmaceuticals)Minimum of 2 years as an FRM (Field Reimbursement Manager) or RAM (Regional Access Manager)Extensive pharmacy benefit knowledge (specialty product specific) required, identifying and educating to payer criteria for authorization, and accumulator and maximizer programsKnowledge and understanding of all payer segments (e.g., Commercial, Medicare Part D) requiredBridge program, Patient Access Program (PAP) and Foundation experienceKnowledge and understanding of specialty markets, HUB/Reimbursement experience requiredPrevious experience launching rare disease or specialty products is strongly preferredValid U.S. driver’s license in good standing50% travel required, including overnight travelThe salary range for this role is $145,000 - $165,000. The actual salary will vary based on factors like candidate qualifications and competencies. Certain roles are eligible for annual bonus, sales incentives and/or stock. Benefits may include healthcare, retirement, paid time off, and more.
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