PATIENT FINANCIAL COUNSELOR COORDINATOR
3 weeks ago
We are excited to announce that we are looking for a Full-Time Patient Financial Counselor Coordinator at our Corporate office in West long Branch.
ThePatient Financial Counselor Coordinator responsibilities are:
- All tasks related to the provision of excellent customer service to the patients of ADH, whether by telephone, written communication or face-to-face with patients.
- He/she will be expected to adhere to all ADH quality and quantity standards. e primary role of the Patient Financial coordinator is to act as liaison between ADH and its patients.
- He/she will be responsible to: Ensure that all patients and/or authorized representatives receive thorough, accurate and complete answers to any questions they may have related to any medical service provided by ADH.
- Work with all ADH departments, staff, and physicians to resolve any patients' account issues that may arise due to internal or external processes.
The Patient Financial Counselor Coordinator must have the following qualifications and/or experience:
- Accounts Receivable experience preferred
- High-school diploma or GED.
- 2 years experience in a large medical practice or hospital in a patient-facing role.
- Minimum of one (1) years experience performing tasks related to each of the departments within ADH's Revenue Cycle Management Dept.
- Proficiency with Microsoft office products including Word and Excel.
- Basic familiarity with the concepts of debits and credits.
We offer a competitive base salary, generous benefits, including: Medical, Dental, Vision, Life Insurance, Voluntary, Time-Off Benefits, EAP, 401K and Commuter Benefits.
Job Type: Full-time
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