DISPATCHER
2 weeks ago
The person in this role will perform a variety of duties associated with the dispatching functions in order to provide prompt and efficient service to our customers. There will be frequent contact with District employees and constant contact with customers and other outside personnel, requiring more than ordinary courtesy and tact to establish and maintain good customer relations. You will have occasional work with confidential data where the effect of any disclosure may have an impact on the business.
General Duties:
* Answer all incoming telephone service requests and log customer service calls with all pertinent information in system.
* Schedule service calls to techs and supply information needed by Service Tech, and determine priorities to be assigned to service calls.
* Maintain follow up system for parts ordered by Service Techs to ensure complete customer satisfaction per company policies and guidelines.
* Maintain Inspection List, Automatic Scale. Wrapper and General Line.
* Maintain File of Equipment.This could include calling customers concerning estimates for overhauls, prices for new equipment, and completion of services.
* Perform clerical functions, as necessary, such as assisting with tracking of consignment, assisting walk-in customers, shipping/receiving, handling phone calls for supervisor, etc.
* Train or cross train other employees as requested.
* Follow up on completed service calls to verify customer satisfaction and promote service contracts.
* Print out and mail invoices
* Do 3rd party billing
* Schedule PM's
* Prepare quotes for repairs.
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Dispatcher
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Dispatcher>
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Lead Night Dispatcher
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Dispatcher
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Riviera Beach, United States Service Experts Full timePosition Title: DispatcherReports To: Customer ServiceManager or Operations ManagerStatus: Full-time, Regular positionCategory: Customer ServiceLocation Name: Xtra Mile Cooling, Plumbing & ElectricAddress: 7830 Byron Dr # 7, West Palm Beach, FL 33404Anticipated Schedule: Tuesday - Friday 9:00am - 6:00pm and Saturday 7:30am - 5:30pmJoin the team of experts...
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Dispatcher
1 week ago
Riviera Beach, United States Service Experts Full timePosition Title: DispatcherReports To: Customer Service Manager or Operations ManagerStatus: Full-time, Regular positionCategory: Customer ServiceLocation Name: Xtra Mile Cooling, Plumbing & ElectricAddress: 7830 Byron Dr # 7, West Palm Beach, FL 33404Anticipated Schedule: Tuesday - Friday 9:00am - 6:00pm and Saturday 7:30am - 5:30pmJoin the team of experts...
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Dispatcher - Technician Scheduler
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Dispatcher - Technician Scheduler
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West Sacramento, United States CABS Heating Full timeAdvance your dispatch career with CABS Heating & Air Conditioning in West Sacramento, CA as our full-time Dispatcher - Technician Scheduler! We're looking for someone who can communicate with our customers and effectively dispatch our technicians. This dispatching position earns a competitive wage of $21-$26 per hour, depending on experience. In addition to...
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West Valley City, United States Mesa Moving Full timeJob DescriptionJob DescriptionJob Summary The Mesa team is looking for a strong Dispatcher to join us! The ideal candidate will be responsible for coordinating all daily events that have to do with dispatching local crews for packing and loading all shipments that the agency is origin agent on. Answering the phone and handling any situations in operations...
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DELIVERY DISPATCHER
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West Lebanon, Lebanon, NH 03784, USA, United States Dead River Company Full timeSalary estimates posted by Indeed do not reflect our current salary ranges. Join Our Team - Find Your Future! At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values Dispatcher, Delivery, Dispatch, Driver, Insurance