Information Technology Specialist

Duties
• Serve as Information Technology Specialist (Network) for the NEC, with the responsibility for the Local Area Network (LAN) systems administration, database administration, and micro-computer applications (local and 1st Signal Brigade developed).
• Provide system administration support for the in-house LAN, micro-computers and supporting data communications architecture (hubs, gateways, routers, and bridges), and other systems and components of the LAN/WAN (Wide Area Network).
• Work with Windows hardware consisting of such things as fiber optic networks, ethernet networks, and other network interface units.
• As a Network Administrator, monitors the ongoing operation of the network.
• Develop and maintain local procedures of networks, system operations, and product assembly and installation.
• Consult supervisor when programming or systems analysis is requested for a specific office automation requirement for development or maintenance to be added to or removed from the LAN.
• Perform software and hardware feasibility studies to develop system configurations and/or looks for ways to resolve or avoid problems
Requirements Conditions of Employment
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Three year trial/probationary period may be required.
• Must be able to obtain and maintain a Secret security clearance.
• Shift work, over time, holidays, weekend may be required in order to support 24 x 7 operations.
• A U.S
Military driver's license is required to perform assigned duties.
• Position is designated Emergency Essential (EE) in support of mobilization and wartime mission
The employee will be required to remain in the overseas position in the event of hostilities or mobilization until relieved by proper authority.
• E-E employees are required to undergo nuclear-biological and chemical training and to participate in readiness tests, mobilization, alerts, and field training exercises.
• Employee must pass a medical examination and receive required immunizations for the overseas/deployed location
Prior to appointment to the position, employee will sign a statement agreeing to the E-E condition of employment.
• Incumbent is required to satisfactorily complete the appropriate training and obtain the required certification/recertification for this position as outlined in DoD Publication 8570.01-M.
• Must be able to obtain and maintain a valid U.S
Passport.
• This position is subject to screening and update of required immunizations.
• This position has been designated "Mission Essential".
• In the event of severe weather conditions or other such emergency type situations (natural or man-made disaster) the incumbent is required to report to work or remain at work as scheduled to support mission operations
Qualifications This position is in the Professional Work Category at the Full Performance Work Level within the CES Occupational Structure
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job
You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected
See Proof of Eligibility for an extensive list of document requirements for all employment authorities.
• Current Army Cyber Excepted Service (CES) Employee
* Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee
* Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions
* Current Department of Army Civilian Employees
* Current Department of Army Civilian Employees Applying to OCONUS Positions
* Current DoD Cyber Excepted Service (CES) Employee (non-Army)
* Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service Positions
* Non-Department of Defense (DoD) Transfer Applying to Cyber Excepted Service Positions In order to qualify, you must meet the education and/or requirements described below
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social)
You will receive credit for all qualifying experience, including volunteer experience
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application
Additional information about transcripts is in this document
To qualify based on your experience, your resume must describe one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position
Such experience is typically in or directly related to the work of the position to be filled
Specialized experience would be demonstrated by installing, configuring, and trouble-shooting network and application server hardware, operating system software, and peripheral network equipment (i.e
routers, bridges, cabling system, network interface cards, moderns, multiplexes, and concentrators); changing the components of existing equipment for efficient operation; maintaining contact with software suppliers to ensure that current releases of software products are in use; and providing assistance and guidance to users on technical aspects of network active directory and office automation hardware and software requirements
The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others
(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation
(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information
(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations
Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.
• Current DoD Employees: If a current permanent CES employee, you shall be granted administrative return rights
If not a current permanent CES employee, you may be granted administrative return rights if agreed to by your CONUS organization.
• In accordance with DoD CES Personnel System Implementation Guidance for Overseas Rotations and Administrative Return Rights, employees must be able to satisfy the rotation requirement and tour limitations in DoD Instruction 1400.25 Volume 1230
Education FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S
education program; or full credit has been given for the courses at a U.S
accredited college or university
For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications
Additional information
• If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment.
• Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
• You will be required to provide pro

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