Account Director

3 weeks ago

Washington DC, United States Jones Lang LaSalle Full time

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.  Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Job ResponsibilitiesDelivers account servicesExecutes against the account plan which ensures alignment with the client objectives and interestsDrive high quality results which exceed the client’s expectationsRespond to and addresses the day to day issues that surface with the client, understanding what issues require escalationBuilds and manages high performing teamsEnsures the best qualified candidate is hiredEstablishes clear goals and objectives for direct reportsProvides frequent coaching and feedback to elevate performanceAdvances the firm’s diversity and inclusion priorities by focusing on talent moves, i.e. hiring, rotation and promotionAchieve financial resultsManages to account budget, proactively identifying and preventing exceeding the planPartners with leadership to retain all current business lines and expand the book of business with the client to extend beyond existing product lines or geographyMitigates risk for the organization by ensuring A/R is maintained below 60 days payableContributes to the growth of the companyEngage leadership and experts in discussions to identify expansion opportunitiesEnsure delivery of service does not jeopardize account renewalAny and all other duties and tasks assigned.Knowledge, Skills & AbilitiesEducation/trainingUnderstand the fundamentals of the outsourcing business and the real estate industrySkills and knowledgeThe successful candidate must possess strong communication skills, and have the ability to influence others to achieve results Knows how to navigate the organization to identify experts in our products and servicesOther abilitiesThe successful candidate will be results driven, able to execute an account plan to ensure exceptional delivery, and have the highest ethical standards.People leadership: Ability to influence others, engage and inspire, proactive collaboration, build talent, communicate effectively and build relationshipPersonal leadership: Ability to inspire trust, demonstrate high integrity, adapt and learnResult leadership: ability to ensure execution, drive targeted results, focus on customers and lead courageouslyLocation:–Washington, DCIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the tablePersonalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salary Paid Time Off and Company HolidaysFlexible and Remote Work Arrangements may be availableAbout JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: Washington, DCType: Full time

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