Customer Account Specialist

2 weeks ago


Old Saybrook CT United States IWT Corporate Headquarters Full time

Overview

Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from recycled plastic. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members. Infiltrator is a pioneer in innovative plastic technologies for underground water management. Infiltrator components are used in most onsite septic systems installed in the United States and Canada. Infiltrator is a proud Corporate Partner of Habitat for Humanity and each year donates components for 50 septic systems serving Habitat homes in North America. Infiltrator is committed to advancing the state of the art in all fronts, including product design, manufacturing, materials, wastewater science, marketing, management, and employee development. In other words, we strive to be the best we can be.



Responsibilities

JOB DESCRIPTION:

  • Process orders from distributors and establish ship date based upon account status, production and/or payment history.
  • Match-up and map out sales orders for optimized shipping. Work with distributors as needed to adjust orders to minimize freight costs.
  • Manage distributor accounts: Enter orders; issue credits match-up open credits. Ensure accurate and timely invoicing.
  • Resolve various customer issues.
  • Assist sales in setting up new distributor accounts.
  • Execute a variety of account decisions based on knowledge of the accounts and communication with the Regional Manager and sales team for the purpose of increasing regional sales.
  • Conduct outgoing calls to distributors to proactively meet their needs for product, information, etc.
  • Collaborate with all IWT departments and Customer Service Team and contribute ideas to ensure continuous improvement based on customer feedback and market knowledge.
  • Manage monthly account reconciliations to achieve SOX compliance.
  • Function as a member of a cross-functional team to provide back-up coverage for team members and assist other Specialists in areas of specific experience and expertise.
  • Support the Sales Force by applying reporting of buying cycles for region, etc..
  • Perform special assignments, as necessary.

QUALIFICATIONS:

  • Associate degree preferred.
  • 5+ years of Customer Service desired.
  • Excellent interpersonal and communication skills.
  • Strong computer proficiency.
  • Experience with sales order entry system preferred.
  • Ability to work independently.
  • Strong decision making/problem solving skills.

SPECIAL CONSIDERATIONS: Candidate must be well suited for a fast-paced dynamic environment

BENEFITS:

We offer a competitive salary and an excellent benefits program including:

  • Medical
  • Dental
  • Vision
  • Retirement Plan
  • Paid Holidays/ Vacation Days
  • And much more



PI5e017db95c03-31181-34368480



  • Old Saybrook, United States IWT Corporate Headquarters Full time

    Overview Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from...


  • Old Saybrook, United States Infiltrator Systems Full time

    Overview: Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from...


  • Old Saybrook, United States Infiltrator Systems Full time

    Overview Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from...

  • Payroll Specialist

    1 week ago


    Old Saybrook, United States Tenth Avenue Holdings, LLC Full time

    OverviewTenth Avenue Holdings is a collection of consumer-driven businesses and brands, leveraging a proprietary digital marketing platform, common distribution channels, and shared innovative practices and ideas in the e-commerce space. We are seeking a talented and versatile Payroll Specialist to join our team. The Payroll Specialist will play a key role...

  • Payroll Specialist

    1 week ago


    Old Saybrook, United States Tenth Avenue Holdings, LLC Full time

    OverviewTenth Avenue Holdings is a collection of consumer-driven businesses and brands, leveraging a proprietary digital marketing platform, common distribution channels, and shared innovative practices and ideas in the e-commerce space. We are seeking a talented and versatile Payroll Specialist to join our team. The Payroll Specialist will play a key role...


  • Old Saybrook, United States Monro Inc. Full time

    Job Description Position Summary: You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. You must be comfortable...


  • Lynnwood, WA, United States Express Employment Professionals Full time

    Position: Accounts Receivable Specialist Type: Contract or Evaluation to hirePay: $23-$25 per hour, DOESchedule: Monday – Friday, 8:00AM – 4:30PMThe Accounts Receivable Specialist effectively manages and resolves problems of the outstanding accounts receivable, which happens by ensuring timely receipt of payments from customers. You will be reaching...

  • Summer Employment

    1 month ago


    Old Saybrook, United States Beach Club Fitness Full time

    FLEXIBLE HOURS Some specific job duties include: - Greeting and checking in members - Signing new members up and handling basic billing. - Answering phone calls - Helping clients become accustomed to the gym. - Explaining fitness programs offered to new clientele and assisting in keeping gym clean also being able to stand for long periods at a time. - Must...


  • Old Saybrook, United States CareerBuilder Full time

    Overview: To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The Assistant Patient Services Manager (APSM) is...

  • Universal Banker

    2 days ago


    Old Saybrook, United States Liberty Bank (Connecticut) Full time

    At Liberty, we are proud to integrate our Diversity, Equity and Inclusion (DE&I) throughout all functions and areas of the Bank in order to maximize our impact and exceed goals. We believe that deepening our DE&I strategies in the workplace and communities we serve, creates a much better place to work for our teammates and a safe place where our customers...


  • Old Saybrook, United States Infiltrator Systems Full time

    Overview: Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from...

  • Pharmacy Technician

    2 days ago


    Old Saybrook, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...


  • New Hyde Park, NY, United States TemPositions Full time

    We are partnering with a  company in Nassau County who is looking for a AR/Collections specialist on a temp to hire or direct hire basis. This  position entails monitoring and securing past due receivables along with vendor communications.ResponsibilitiesMonitor and maintain client accounts regularly to identify past due accounts.Contact customers...

  • Head of School

    7 hours ago


    Old Saybrook, United States American Montessori Society Inc Full time

    Position Title: Head of School Reports to: Children's Tree Montessori School Board of Directors Summary: The Head of School is to administer the implementation of the School's broad educational mission and operating policies. He/she is an educational director who provides day-to-day leadership for the School. The Head of School’s position is...

  • Head of School

    9 hours ago


    Old Saybrook, United States American Montessori Society Full time

    Position Title : Head of School Reports to : Children's Tree Montessori School Board of Directors Summary : The Head of School is to administer the implementation of the School's broad educational mission and operating policies. He/she is an educational director who provides day-to-day leadership for the School. The Head of School’s position is year-round....

  • Head of School

    2 days ago


    Old Saybrook, United States Children's Tree Montessori School Full time

    Position Title : Head of School Reports to : Children's Tree Montessori School Board of Directors Summary : The Head of School is to administer the implementation of the School's broad educational mission and operating policies. He/she is an educational director who provides day-to-day leadership for the School. The Head of School’s position is year-round....


  • Ortonville, MN, United States CHS Inc Full time

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.  We serve agriculture customers and consumers across the United States and around the world.  Most of our 10,000 employees are in the United States, but...


  • Drayton, ND, United States CHS Inc Full time

    CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world.  We serve agriculture customers and consumers across the United States and around the world.  Most of our 10,000 employees are in the United States, but...

  • Customer Support

    7 days ago


    N/A, N/A, United States Viola Full time

    At Viably, we are focused on building an all-in-one financial management solution for eCommerce sellers, including digital banking services, funding for working capital, and tools to help them scale their business. Our mission is simple: help ecommerce entrepreneurs grow their businesses.We are dedicated to the success of our customers by delivering an...


  • Gallatin, TN, United States Servpro Industries, LLC Full time

    What we offer Excellent health benefits plan, which includes medical, vision and dental options 401(k) with company match Company profit sharing plan Generous paid time-off and paid holidays Paid parental leave Company-paid mental health benefit through Headspace 2 free on-site fitness rooms Employee Assistance Program Employee Resource Groups ...