PATIENT SERVICES REPRESENTATIVE

3 weeks ago


MN United States Twin Cities Orthopedics Full time
The Patient Services Representative is responsible for patient registration and check in as well as clinical support duties.

Part-time role, .7 FTE. role, alternating. Saturday 8 am - 8 pm Burnsville, Monday, Wednesday & Thursday 8 am - 5 pm Burnsville & Eagan locations and opportunities to pick up extra shifts as needed.

A $1500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions:

* Greet and register patients; collect co-payments, pre-payments, insurance information, and photo ID
* Verify and document insurance information as defined by current business practices
* Accurate and timely scheduling of new and existing patients in the current practice management system
* Communicate all pertinent information to patients, including: appointment information, directions, check-in times, referral information and copayments
* Chart preparation and management
* Maintain a working knowledge of health care plan requirements and health plan networks
* Maintain timely communication with patients, families, and staff
* Any and all other duties as assigned

Education and Experience Requirements:

* High School diploma/GED or equivalent
* Proficient in Microsoft Word, Outlook, and Excel
* Customer Service experience required
* Administrative or Medical Office experience preferred

Essential Requirements:

Ability to:

* Comply with company policies, procedures, practices and business ethics guidelines.
* Complete job required training.
* Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
* Demonstrate prompt and reliable attendance
* Work in the clinic during business hours
* Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
* Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
* Communicate and interact in a respectful and professional manner
* Prioritize workload while being flexible to meet the expectations of the daily operations
* Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
* Understand and execute a variety of instructions
* Effectively operate equipment and communicate on and operate the phone system
* Work independently with minimal supervision
* Travel to other work locations, if required

Performance Expectations - i-Health's Core Values:

* Integrity - Do the right thing and take responsibility for what you do and say
* Service - Consistently contribute to deliver an exceptional experience
* Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
* Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
* Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

* Clinic setting

Notes

* i-Health is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
* This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.

  • Glen Allen, VA, United States Patient First Full time

    Patient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy.Sign-on Bonus!*The responsibilities of this job include, but are not limited to, the following:** Reviewing processed claims to ensure proper payments received...


  • Dayton, OH, United States ADVENT Full time

    Envision a place where you thrive. Envision an organization that believes in you as much as you believe in them. A place where your work has meaning. At ADVENT, you can have just that.ADVENT embraces those who seek more and demand excellence from themselves and their employer. We invite you to be challenged, to challenge, and to embark on a journey where...


  • Thornton, CO, United States Health Images Full time

    Health Images is looking to add a PRN Patient Service Representative to our team!This is an as-needed (PRN) position, no set schedule| Position Pay Range $17.73 - $19.90 | Supporting Northern Colorado LocationsSummary/Objective:The Patient Service Representative (PSR) focuses on the delivery of patient care and facilitates the needs of the physician. Focuses...


  • Longmont, CO, United States Health Images Full time

    Health Images is looking to add a PRN Patient Service Representative to our team!This is an as-needed (PRN) position, no set schedule | Position Pay Range $17.73 - $19.90Locations include Women's Imaging Longmont, Health Images Longmont, and Women's Imaging at BoulderSummary/Objective:The Patient Service Representative (PSR) focuses on the delivery of...


  • Layton, UT, United States Wee Care Pediatrics Full time

    Wee Care Pediatrics is looking for motivated individuals in their Patient Services Department, who are dedicated to delivering excellence in customer service. The Layton clinic is currently hiring for the following shift: Monday - Friday 4 pm - 9:00 pm Job Description: In this position, as a Patient Services Representative, you will be responsible for the...


  • Trumbull, CT, United States Patient Care Full time

    We are hiring for a Patient Care Manager with Home Health experience.  At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You can find a...


  • Egg Harbor Township, NJ, United States Patient Care Full time

    We are hiring for a Patient Care Manager RN with Home Health experience to join our team at Patient Care in Egg Harbor, NJ.    At Patient Care, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we...


  • Sioux Falls, SD, United States Avera Marshall Full time

    Join the team at Avera! Love Where You Work: Work at Avera where current employees rate their satisfaction at 94%. Join a team where the career opportunities are endless. Culture: Be part of a multidisciplinary team built on teamwork, with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. You...


  • Hornell, NY, United States Oak Orchard Health Full time

    Description:Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone’s life. We have 8 medical offices located in...


  • Portland, OR, United States Providence Health & Services Full time

    The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St Vincent Medical...


  • Albuquerque, NM, United States Centauri Health Solutions Full time

    Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...


  • Phoenix, AZ, United States Centauri Health Solutions Full time

    Centauri Health Solutions provides technology and technology-enabled services to payors and providers across all healthcare programs, including Medicare, Medicaid, Commercial and Exchange. In partnership with our clients, we improve the lives and health outcomes of the members and patients we touch through compassionate outreach, sophisticated analytics,...


  • Portland, OR, United States Providence Health & Services Full time

    The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Occupational Medicine Rooming position to include Occupational Testing with additional training. Providence...


  • Florence, MA, United States Partners Healthcare System Full time

    About Us With energy and purpose, Cooley Dickinson Health Care, an affiliate of Mass General Brigham, is advancing health care in western Massachusetts. With a broad network of providers and facilities serving the Pioneer Valley, our services span a spectrum of medical and surgical needs, diagnostic care, rehabilitation, social work, behavioral health, and...


  • Rochester, MN, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every...


  • Rochester, MN, United States Graybar Full time

    Make a difference. As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction. You will interact with customers on an ongoing basis, entering orders, handling requests and providing support needed in a timely, professional and courteous manner. In this role you will: Ensure every...

  • HOUSE SUPERVISOR

    2 days ago


    , MN, United States Mayo Clinic Full time

    Why Mayo Clinic Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the...


  • Miami Beach, FL, United States Mount Sinai Medical Center of Miami Beach Full time

    Patient Representative Outpatient Physician Practices (Front Desk) As Mount Sinai grows, so does our legacy in high-quality health care. Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and...


  • Lynnwood, WA, United States Inside SalesMarketing Representative Full time

    Achieve Your Career Ambitions - Join Us as an Inside Sales/Marketing RepresentativeToday!Do you have an insatiable drive to succeed? Are you someone who thrives in a fast-paced, challenging, and rewarding environment? We're not just offering a job; we're offering a prosperous career path with unbounded growth potential.We value candidates who bring...


  • Athens, TX, United States Ardent Health Services Full time

    Overview Join our team as a day shift, full-time, Urology Patient Services in Athens, TX. Fulfilling your purpose begins here: People First, Always. Here's how we take care of our people: * Medical, vision, dental health insurance, health savings account / flexible spending, competitive pay, paid time off, 401k retirement plan with company match,...