LEAD PATIENT ACCESS REPRESENTATIVE

3 weeks ago


North Chesterfield VA USA, United States Virginia Commonwealth University Health System Full time
$1,000 Sign On Bonus for offers accepted by June 30, 2024. Terms and Conditions apply

The Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures.

The Patient Access Senior Representative greet patients; secure the appropriate patient information; ensure that registration data is correct and accurate; validate insurance eligibility, enter information into appropriate systems and collects co-pay (if applicable), and assist with financial counseling and financial clearance, as necessary. This role performs all aspects of the Patient Access Rep position as needed.

Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting. Strong customer service skills and patient/customer centered focus in positive manner in all situations. Experience PREFERRED: N/A Education/training REQUIRED: High school diploma or equivalent Education/training PREFERRED: Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program Independent action(s) required: Able to cross cover all Patient access functions within the department and/or clinic. Functions in a self-directed manner to accomplish routine activities. Responsible for orienting and training new hires to service area. Notifies supervisor, immediately, of issues involving violation of VCUHS policies or procedures. Job duties may include the access to and/or contact with medications and related supplies. Supervisory responsibilities (if applicable): Provides training, mentorship, and assists in onboarding of new members on the team. Additional position requirements: Depending on the assigned area, may be required to work off-shifts and/or weekend and holidays. May be considered part of essential staffing, depending on the assigned area. Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting, Walking (distance) Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

  • Glen Allen, VA, United States Patient First Full time

    Patient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. Sign-on Bonus!*The responsibilities of this job include, but are not limited to, the following:** Reviewing processed claims to ensure proper payments received...


  • Glen Allen, VA, United States Patient First Full time

    Patient First is accepting applications for Insurance Representative in the Glen Allen, Virginia area. Patient First provides a friendly work environment that promotes a team-oriented philosophy. Sign-on Bonus! *The responsibilities of this job include, but are not limited to, the following:* * Reviewing processed claims to ensure proper payments received...


  • North Canton, United States Crystal Clinic Full time

    **This position will be located at our Green, OH Clinic location** Position Summary The Patient Access Representative supports the clinical operations of The Crystal Clinic Orthopaedic Center (CCOC) by performing the registration or clerical functions to ensure patients have prompt access to CCOC services. Will perform call center scheduling, arrival desk,...


  • Chesterfield, United States EVERSANA Full time

    Job DescriptionJob DescriptionCompany DescriptionAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We...


  • North Dartmouth, United States Southcoast Health System Full time

    Overview Find out for yourself why Southcoast Health has been voted 'Best Place to Work' for 6 years in a row! Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it's our way of life, and you'll be at the heart of it. Southcoast Health is...


  • Chesterfield, United States EVERSANA Company Full time

    Job Description The Case Manager / Patient Support Navigator is a vital part of the front-line patient and caregiver support. The CM-PSN acts as a Social Determinants of Health (SDOH) resource for patients and family members throughout their patient assistance journey. The CM-PSN provides patient-centered support, acts as liaison between patients,...


  • Chesterfield, United States EVERSANA Full time

    Job DescriptionThe Case Manager / Patient Support Navigator is a vital part of the front-line patient and caregiver support. The CM-PSN acts as a Social Determinants of Health (SDOH) resource for patients and family members throughout their patient assistance journey. The CM-PSN provides patient-centered support, acts as liaison between patients, caregivers,...


  • North Chesterfield, United States The Garden of Eden Health Center Full time

    Job Summary: We are seeking a dedicated and compassionate Patient Representative to join our healthcare team. As a Patient Representative, you will play a vital role in providing exceptional customer service and administrative support to patients in a medical office setting. Your primary responsibility will be to ensure that patients have a positive...


  • North Chesterfield, United States The Garden of Eden Health Center Full time

    Job Summary Patient Representative: We are seeking a dedicated and compassionate Patient Representative to join our healthcare team. As a Patient Representative, you will play a vital role in providing exceptional customer service and administrative support to patients in a medical office setting. Your primary responsibility will be to ensure that patients...


  • North Dartmouth, United States Southcoast Health System Full time

    Overview: Find out for yourself why Southcoast Health has been voted Best Place to Work for 6 years in a row! Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - its our way of life, and youll be at the heart of it. Southcoast Health is a...


  • North Little Rock, United States Conifer Health Solutions Full time

    Job DescriptionJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper,...


  • North Little Rock, United States Conifer Health Solutions Full time

    Job DescriptionJOB SUMMARY Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper,...


  • North Port, United States MD Now Full time

    Description This position is incentive eligible. Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Representative today with MD Now. Benefits MD Now, offers a total rewards package that supports the...


  • North Babylon, United States Lenox Hill Radiology Full time

    Job Description: Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a...


  • North Augusta, United States Universal Health Services Full time

    Patient Access Specialist Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing quality healthcare to the residents of Aiken and surrounding communities. Aiken Regional Medical Centers has been r Patient Access, Specialist, Patient, Processing, Behavioral Health, Healthcare

  • Patient Access Rep

    2 weeks ago


    Newport News, VA, United States Sentara Healthcare Full time

    City/State Newport News, VA Overview Work Shift Second (Evenings) (United States of America) Sentara Port Warwick is hiring a Patient Access Representative - Flexi status, approximately eight hours per week in the evenings Required: HS Diploma or equivalent Required: Customer Service or Data Entry experience - 2 years As a Patient Access Rep with...


  • Chesterfield, United States Bold Serenity Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Chesterfield, MO, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • North Bend, United States Waterfall Community Health Center Full time $18 - $21

    Job Title: Patient Services RepresentativeJob Category: OperationsWage Classification: Hourly/Non-exemptLocation: Various in CB/NBPosition Type/Status: Full-time, benefittedTravel: Minimal (CB/NB)Wage: $17.50 to $21.34 Reports to: Finance ManagerManages Direct Reports: NoHR Review & Approval: 01/05/2024Job DescriptionJob Purpose:The Patient Services...

  • Pharmacist Lead

    7 days ago


    Chesterfield, United States EVERSANA Full time

    Job DescriptionJob DescriptionCompany DescriptionAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We...


  • Beverly, MA 01915, USA, United States Beverly Hospital Full time

    Job Type: RegularTime Type: Full timeWork Shift: Day (United States of America)FLSA Status: Non-ExemptWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you can have a career that allows you...