PATIENT SERVICE REPRESENTATIVE L
4 weeks ago
Albion, NY (http://maps.google.com/maps?q=301+West+Avenue+Albion+NY+USA+14411) - Operations
Description
Do you want to be part of a leading, patient-centered organization where professionals come together to improve access to quality health care for all? At Oak Orchard Health, you can grow your career with the fulfilment and satisfaction of knowing that your work is making a difference in someone's life. We have 8 medical offices located in communities throughout Western NY and we continue to expand and recruit top talent with our mission to ensure everyone has access to affordable, quality health care. Our diverse, highly skilled professionals are the reason for our success, from physicians to nurses to administrators and support personnel. If you're passionate about serving all with excellence, equity, inclusion, respect, and dignity, we think you'll fit right in
We offer:
+ Tuition Reimbursement and Student Loan Forgiveness (PSLF) Eligible
+ Flexible schedule that promotes a healthy work life balance
+ Competitive wages
+ Comprehensive benefit package (health/vision/dental) that starts the first of the month after your hire date
+ Retirement Plan 403(b) with a competitive company match
+ Organizational support of continuing education and professional development
+ Company paid life Insurance
+ Generous PTO package that includes Vacation time, Sick time, Personal Days, Floating Holidays, and Company paid holidays
The Patient Service Representative provides customer service to all customers, both over the phone and at the check-in area, for all arriving and departing patients. This position is responsible for scheduling future appointments both in person and via the telephone, registering new patients in the EHR, checks registration forms for completeness and accuracy, and scans registration into patient EHR.
Job Responsibilities:
+ Accurately register new patients in the OOH electronic medical record (EMR) system, checking to see if the patient was previously registered and verify demographic and insurance information for accuracy.
+ Promptly and courteously, greet arriving patients and guests.
+ Promptly check patient in, including, but not limited to accurately updating insurance, yearly demographic information (registration form) and collecting any payments required from the patient. Promptly check patient out.
+ Process payments received via mail, phone, or in-person.
+ Schedules future appointments as needed, at both checkout window and over the phone.
+ Refer patients to Patient Accounts Office if financial plans are necessary.
+ Scans all completed patient paperwork into patient EMR in a timely manner.
+ Maintain phone etiquette; answer phones, transfer calls, take accurate messages and assign appropriately, document prescription refills and assign to correct provider.
+ Monitors appointment schedules
+ Respond to Patient/Physician inquiries
+ Reschedule patient appointments when providers call in sick or schedule time off.
+ Direct patients that need assistance with their health insurance to the embedded Facilitated Insurance Enroller.
+ Call appointment reminders for physicals and all new patient appointments and change appointment status to confirm when done. Call failed appointment reminder calls to attempt to confirm appointment.
+ The ability to communicate effectively with patients and staff from all departments.
+ Attend regular staff meetings, trainings, and other meetings as requested.
+ Maintain a safe, clean and orderly work area at the front desk and waiting room.
+ Schedule interpreters (internal or external) for patient appointments.
+ Balance cash receipts at the end of shift and prepare appropriate reports.
+ Make sure the building is unlocked in the morning, and locked at night with the alarm set by the last employee to leave the building.
+ Adheres to all organizational policies and procedures.
+ Any other reasonable requests from management.
Requirements
Skills/Qualifications:
+ Communicates effectively with patients, and co-workers in other departments
+ Participate in organizational efforts to provide the highest quality patient care
+ Ability to work a flexible schedule. Some evenings and weekends may be required.
Education/Experience:
+ High School diploma or equivalent.
+ 1-2 years of medical office experience/call center preferred
+ 1-2 years of prior administrative or customer service experience
Comprehensive Benefits:
+ Health / Dental /Vision Insurance
+ Retirement Plan
+ Tuition Reimbursement
+ Public Service Loan Forgiveness
+ Generous Time Off
Salary Description
$17.00/hr and up based on experience
-
Customer Service Representative
3 weeks ago
Albion, United States Nebraska Owner's Insurance Agency Full timeJob DescriptionJob DescriptionSalary: Job Title: Customer Service RepresentativeLocation: Albion, Nebraska Owner's Insurance AgencyPosition Type: Full-timeBenefits: Competitive pay | Flexible work schedule | Comprehensive training | Opportunities for career growthAbout Nebraska Owner's Insurance Agency:Nebraska Owner's Insurance Agency is a...
-
Customer Service Representative
3 days ago
Albion, United States Nebraska Owner's Insurance Agency Full timeJob DescriptionJob DescriptionSalary: Job Title: Customer Service RepresentativeLocation: Albion, Nebraska Owner's Insurance AgencyPosition Type: Full-timeBenefits: Competitive pay | Flexible work schedule | Comprehensive training | Opportunities for career growthAbout Nebraska Owner's Insurance Agency:Nebraska Owner's Insurance Agency is a...
-
Patient Service Representative
3 days ago
Nassau County, NY, United States Advantage Care Health Centers Full time**Patient Service Representative - Brookville & Freeport** **Monday - Friday, 9am - 5pm flex, some evenings** **Salary: $21 - $24/hr** **Full Time opportunities available in our Brookville and Freeport locations** - **We offer medical, dental, vision, retirement, life insurance, voluntary short/long term disability, paid time off, paid holidays, and...
-
Sales Director, PeerDirect
2 months ago
New York, NY, United States P\S\L Group Full timeOur Purpose P\S\L Group is a global organisation dedicated to putting information at the service of medicine. The companies and people of the P\S\L Group aim to improve medical care by serving those who need it, those who provide it and those who seek to improve it. Our primary purpose is to help clients increase the effectiveness of activities pertaining...
-
Part-time Customer Service Representative
3 days ago
Albion, United States Indiana Farm Bureau Insurance Full time**Part-Time Customer Service Representative - NE Indiana*** - Albion, Indiana**Req ID**: PARTT004623SEND ME SIMILAR JOBS **Description** **Responsibilities**: - Interact directly with our customers by providing product and service information.- - Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments,...
-
Patient Care Technician
2 weeks ago
Albion, United States Fresenius Medical Care Full timeAbout this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic. How you grow or advance: Previous healthcare experience is not required to...
-
Patient Care Technician
2 weeks ago
Albion, United States Fresenius Medical Care North America Full time**POSITION FEATURES:** Schedule - MWF 4:30am-5:30pm and TTSa 4:30am-5:30pm. Rotate Saturdays. **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when...
-
Patient Care Technician
3 days ago
Albion, United States Fresenius Medical Care North America Full time**POSITION FEATURES:** Schedule - MWF 4:30am-5:30pm and TTSa 4:30am-5:30pm. Rotate Saturdays. **About this role:** As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when...
-
Patient Care Technician
3 days ago
Albion, United States Fresenius Medical Care Full timeAbout this role: As a Patient Care Technician (PCT) at Fresenius Medical Care, you play a vital part in supporting people who entrust us with their care, their families, and your fellow care team members. You will build deep relationships with patients when they come into our clinic. How you grow or advance: Previous healthcare experience is not required to...
-
Travel L&D RN
4 weeks ago
Cooperstown, NY, United States Focus Staff Full timeWe currently have a client in Cooperstown, NY looking for a Travel L&D RN - Labor & Delivery Registered Nurse! Focus Staff is seeking a traveling Certified Labor & Delivery RN, who will assesses, implements or delegates, plans, and evaluates total nursing care and functions in accordance with established philosophy, providing and directing patient care for a...
-
Travel L&D RN
5 days ago
Albany, NY, United States Focus Staff Full time $2,041 - $2,104We currently have a client in Albany, NY looking for a Travel L&D RN - Labor & Delivery Registered Nurse! If you want to know about the requirements for this role, read on for all the relevant information. Focus Staff is seeking a traveling Certified Labor & Delivery RN, who will assesses, implements or delegates, plans, and evaluates total nursing care and...
-
Travel L&D RN
5 days ago
Cooperstown, NY, United States Focus Staff Full time $2,472 - $2,548We currently have a client in Cooperstown, NY looking for a Travel L&D RN - Labor & Delivery Registered Nurse! Considering making an application for this job Check all the details in this job description, and then click on Apply. Focus Staff is seeking a traveling Certified Labor & Delivery RN, who will assesses, implements or delegates, plans, and...
-
CDL A City P&D Drivers, $31.64 hr
3 days ago
Syracuse, NY, United States R+L Carriers Full timeCDL A City P&D Drivers, Starting at $31.64 hrFull-Time, Monday - Friday, Various ShiftsOur drivers are home every day!Available PTO may be used immediately upon hireCome and experience the difference with R+L CarriersR+L Carriers has immediate opportunities for CDL A City P&D Drivers at our Syracuse, NY Service Center. City P&D Drivers will be responsible...
-
Account Representative
7 days ago
Albion, United States Zach Piotrowski - State Farm Agency Intern Full timeBenefits: Paid time off 401(k) matching Flexible schedule Opportunity for advancement Competitive salary Training & development AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor...
-
Account Representative
6 days ago
Albion, United States Zach Piotrowski - State Farm Agency Intern Full timeJob DescriptionJob DescriptionBenefits:Paid time off401(k) matchingFlexible scheduleOpportunity for advancementCompetitive salaryTraining & developmentAGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career...
-
Account Representative
3 days ago
Albion, United States Zach Piotrowski - State Farm Agency Intern Full timeJob DescriptionJob DescriptionBenefits:Paid time off401(k) matchingFlexible scheduleOpportunity for advancementCompetitive salaryTraining & developmentAGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career...
-
Account Representative
3 days ago
Albion, United States Zach Piotrowski - State Farm Agency Intern Full timeBenefits: Paid time off 401(k) matching Flexible schedule Opportunity for advancement Competitive salary Training & development AGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor...
-
Account Representative
3 days ago
Albion, United States Zach Piotrowski - State Farm Agency Intern Full timeJob DescriptionJob DescriptionBenefits:Paid time off401(k) matchingFlexible scheduleOpportunity for advancementCompetitive salaryTraining & developmentAGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career...
-
Account Representative
2 days ago
Albion, United States Zach Piotrowski - State Farm Agency Intern Full timeJob DescriptionJob DescriptionBenefits:Paid time off401(k) matchingFlexible scheduleOpportunity for advancementCompetitive salaryTraining & developmentAGENCY DESCRIPTION: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career...
-
Cooperstown, NY, United States Focus Staff Full time $2,472 - $2,548We currently have a client in Cooperstown, NY looking for a Travel L&D RN - Labor & Delivery Registered Nurse! Considering making an application for this job Check all the details in this job description, and then click on Apply. Focus Staff is seeking a traveling Certified Labor & Delivery RN, who will assesses, implements or delegates, plans, and...
