US-Lead Genius

Found in: Careerbuilder One Red US C2 - 2 weeks ago

Torrance CA, United States Apple Inc. Full time

Apple Inc. - Torrance-CA [Department Supervisor] As a Lead Genius at Apple, you'll: Develop strategies to increase Genius Bar session availability, reduce customer wait times, and meet customer demand; Make sure that all services and repairs align with established procedures, and that Geniuses stay in sync with all AppleCare policies and procedures; Work with management to make certain all customer concerns are addressed as quickly as possible...Hiring Immediately >>