PATIENT SERVICE REPRESENTATIVE FOR ABRAZO MEDICAL GROUP PEORIA

3 weeks ago


Peoria AZ USA, United States Tenet Healthcare Corporation Full time
4000 sign on bonus for new hires

Summary: A non-exempt medical office position responsible for front office processes in the physician practice

Essential Job Responsibilities:

* Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.

* Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

* Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct; adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his/her specific job functions/responsibilities; and reporting compliance issues/concerns in a timely and appropriate manner.

* Greeting patients entering the physician practice.

* Answering office phones, making appointments, confirming appointments and rescheduling when necessary.

* Checks in patients and collects accurate patient demographics, enters data into electronic system and verifies insurance.

* Assists in checking out patients and assists them with referral processing and scheduling process

* Collects co-pays and posts charges.

* Charge entry and patient balance processing.

* Distributes information to patients regarding office policies, procedures, information about the practice, etc.

* Explain and enroll patients in the patient portal.

* Additional responsibilities as needed.

Education: High school diploma/GED or equivalent working knowledge.

Experience: One year customer service experience, preferably in a hospital or physician office setting.

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