COMMUNITY HEALTH WORKER

3 weeks ago

NY United States NYC Health Hospitals Full time
Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Duties & Responsibilities

Summary of Duties and Responsibilities:

Under the direction of a Community Health Worker (CHW) Supervisor and as part of the NYC H+H Public Health Corps, Primary and Specialty Care (Pediatrics) CHWs work with patients, their parents and caretakers performing patient-centered, community health work in collaboration with interdisciplinary teams in NYC H+H primary care and specialty care clinics, reporting to Pediatrics Primary or Specialty Care Leadership at each site. CHWs are specially trained frontline public health workers who are trusted members of and/or have a thorough understanding of the communities they serve. The CHW participates in community outreach activities within the communities of NYC, engaging patients and providing resources and assistance needed to address issues preventing them from staying healthy. The CHW motivates and supports pediatric patients, parents and caretakers to achieve their family health goals through facilitating connections to primary and specialty care clinics, community and parenting services, mental health support and/or pre-natal care, creating health goals, and helping them find affordable healthy food options. All references to patient below may include their parents and/or caretakers, where appropriate.

General tasks and responsibilities will include:
  • Participate in ongoing education and specialized training to learn and maintain CHW skills, as well as public health emergency response skills, relevant for the Public Health Corps
  • Engage and recuit eligible patients and conduct clinical or community-based assessments and interviews to identify their health goals and needs
  • Assess and address health, social and service-related needs of assigned/identified patients and create individualized, patient-centered, goal-directed care plans for each patient
  • Support and motivate patients to achieve their health goals by coaching them through behavior change and identifying their strengths and community support systems
  • Help patients connect to a primary care provider, specialty care providers, community services and/or mental health services, attend medical appointments, and fill prescriptions
  • Accompany patients during medical appointments and provide in-person support during hospital stays as needed; communicate with their care team to help coordinate care
  • Assess ability of patients to manage their chronic disease(s) and work with care team to connect them to appropriate education and monitoring programs
  • Assist patients with social needs such as food insecurity, housing issues, legal needs, insurance or other health care coverage or transportation and provide referrals and follow-ups, as needed (for example, helping patients fill out benefit applications or escorting them to community organizations to obtain needed services)
  • Educate patients regarding available community services, health services, and patient rights; provide feedback from patients to NYC H+H to inform quality improvement efforts
  • Collect and track data to support achievement of patient-centered care plan using assessment tools, surveys, and logs, as appropriate
  • Document each patient encounter in the electronic medical record (Epic) and use other electronic systems (e.g., NowPow) in accordance with established policies and procedures
  • Attend regular team meetings to discuss patient progress and update care plans; communicate with patients' primary care providers.
  • Conduct home and community-based visits to assess patient needs specific to the home environment
  • Serve as a liaison between the community and the health system by communicating patient experience to the CHW Supervisor and Program team
  • Report regularly to CHW Supervisor for support and feedback; participate in program improvement efforts
  • Perform other, related CHW program tasks, as needed and perform duties in response to public health emergencies, when necessary

Minimum Qualifications
1. One year of full-time experience in a government agency or community organization in providing community services to the public or in assisting members of the community in obtaining community services; or
2. Completion of an approved six month training program of combined classroom training and on-the-job experience in community liaison work, plus six months of full-time experience as described in 1 above.

In addition to meeting the qualification requirements of Assignment Level I, appointment to Level II requires:
1. Two additional years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other government agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; or
2. Education and/or experience equivalent to 1 above. Study at an accredited college in sociology, psychology or other behavioral science may be substituted on the basis of 30 semester credits for each year of the experience described above. However, all persons must have at least one year of the full-time experience described above.

Department Preferences

  • New York City residency (Brooklyn, Bronx, Manhattan, Queens or Staten Island).
  • Familiarity with email, word processing and Internet usage and comfort learning new computer programs.
  • Excellent communication and documentation skills.
  • Proficiency in speaking a language other than English, preferably Spanish, Haitian Creole, Mandarin, Bengali, Russian, Cantonese, French, Arabic, Hindi, Urdu, Albanian, or Korean.
  • Ability and willingness to conduct home visits and outreach activities within assigned borough(s) of NYC.

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

  • COMMUNITY HEALTH WORKER

    2 weeks ago

    Sioux City, IA, United States Siouxland Community Health Center Full time

    Siouxland Community Health Center has an opening for: Community Health Worker 1 - Full-time Schedule would be: Monday 8am-5pm, Tuesday OFF, Wednesday 8am-8pm, Thursday 8am-5pm, & Friday 8am-5pmSuccessful candidate must have solid experience & advanced knowledge of: High School diploma or GED. Advanced computer and data entry skills Valid driver's license...

  • Senior Community Health Worker

    6 days ago

    Newark, NJ, United States University Hospital Full time

    The primary purpose of the Senior Community Health Worker will play a pivotal role in coordinating and overseeing Community Health initiatives to promote the overall health and well-being of our University Hospital patients. This position requires a strong commitment to community engagement, program coordination, and collaboration with various stakeholders....

  • Community Health Worker-Contract

    6 days ago

    San Bernardino, CA, United States San Bernardino County (CA) Full time

    Arrowhead Regional Medical Center (ARMC) is recruiting for Contract Community Health Workerswho will build supportive working relationships with Enhanced Care Management (ECM) patients to fully understand patients' needs. This dynamic career opportunity offers a unique way to provide patient care and collaborate with physicians and other healthcare...

  • SENIOR COMMUNITY HEALTH WORKER

    6 days ago

    Los Angeles County, CA, United States County of Los Angeles California Full time

    Organizes and coordinates the activities of community groups to assist in identifying community resources and working in partnership with community in developing solutions to a range of community issues including substance abuse, juvenile delinquency Worker, Health, Mental Health, Transportation, Support, Patient Access, Healthcare

  • HRSA - COMMUNITY HEALTH WORKER - TRAINING PROGRAM

    3 weeks ago

    , OR, United States OCHIN Full time

    ****Qualified Candidates will live within 30-45-minute from the Service Site in Hermiston, Oregon*** Next Cohort Begins: 6/18/2024. Training Program DescriptionThroughout this program, you will learn the essential concepts and skills needed to function as a Community Health Worker (CHW) to become a vital bridge between healthcare, social services, and the...

  • HRSA - COMMUNITY HEALTH WORKER - TRAINING PROGRAM

    3 weeks ago

    , OR, United States OCHIN Full time

    ****Qualified Candidates will live within 30-45-minute from the Service Site in Portland, Oregon*** Next Cohort Begins: 6/18/2024. Training Program DescriptionThroughout this program, you will learn the essential concepts and skills needed to function as a Community Health Worker (CHW) to become a vital bridge between healthcare, social services, and the...

  • HRSA - COMMUNITY HEALTH WORKER - TRAINING PROGRAM

    6 days ago

    Baker City, OR, United States OCHIN Full time

    ****Qualified Candidates will live within 30-45-minute from the Service Site in Baker City, Oregon*** Next Cohort Begins: 6/18/2024. Training Program DescriptionThroughout this program, you will learn the essential concepts and skills needed to function as a Community Health Worker (CHW) to become a vital bridge between healthcare, social services, and the...

  • Senior Community Health Worker

    6 days ago

    Hood River, OR, United States Providence Health & Services Full time

    CHWs are front-line public health workers who are trusted members of and/ or have an unusually close understanding of the community they serve. This trusting relationship enables CHWs to serve as a liaison/ link/ intermediary between health/social services and the community to facilitate access to services and improve the quality and cultural competence of...

  • Community Outreach Worker

    3 weeks ago

    GuildCare Buffalo, Buffalo, NY, United States, 14209 LIGHTHOUSE GUILD INTERNATIONAL, INC. Full time

    GuildCare, an innovative community-based Adult Day Health Care Program providing services to adults with health and vision needs is seeking an energetic and autonomous individual interested in part-time employment working  20 hours per week as an Outreach Worker for their Buffalo location.    This individual will be responsible for promoting the...

  • Community Outreach Worker

    2 weeks ago

    GuildCare Buffalo, Buffalo, NY, United States, 14209 LIGHTHOUSE GUILD INTERNATIONAL, INC. Full time

    GuildCare, an innovative community-based Adult Day Health Care Program providing services to adults with health and vision needs is seeking an energetic and autonomous individual interested in part-time employment working  20 hours per week as an Outreach Worker for their Buffalo location.    This individual will be responsible for promoting the...

  • Remote Community Health Worker

    6 days ago

    Pahoa, HI, United States Hui Malama Ola Na ‘Oiwi Full time

    Thank you for your interest in the Remote Community Health Worker - Puna position at Hui Mālama Ola Nā ʻŌiwi. We are enthusiastic about this opportunity and are actively seeking a candidate who shares our dedication to fostering a supportive work environment and advancing organizational objectives.To apply for this position, kindly submit your resume and...

  • Community Outreach Worker

    3 weeks ago

    Buffalo, NY, United States LIGHTHOUSE GUILD INTERNATIONAL, INC. Full time

    GuildCare, an innovative community-based Adult Day Health Care Program providing services to adults with health and vision needs is seeking an energetic and autonomous individual interested in part-time employment working 20 hours per week as an Outreach Worker for their Buffalo location. This individual will be responsible for promoting the GuildCare...

  • COMMUNITY HEALTH WORKER

    2 weeks ago

    New York, NY 10261, USA, United States NYC Health Hospitals Full time

    Empower Every New Yorker - Without Exception - to Live the Healthiest Life PossibleNYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of...

  • BEHAVIORAL HEALTH WORKER

    3 weeks ago

    , CO, United States Solvista Health Full time

    DescriptionGeneral PurposeA Behavioral Health Worker provides services to individuals and families requiring assistance in dealing with behavioral health or substance abuse problems, including alcohol and/or drug abuse.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are...

  • Care Worker

    4 days ago

    United States Magellan Health Full time

    Facilitates department workflow by supporting clinical team with administrative care coordination support. Locates community services and other referral locations for enrollees, arranges access to care, supports communication with hospitals, and providers.Provides non-clinical support to workflows involving utilization management, case management, disease...

  • BEHAVIORAL HEALTH WORKER

    2 weeks ago

    Salida, CO, United States Solvista Health Full time

    DescriptionGeneral PurposeA Behavioral Health Worker provides services to individuals and families requiring assistance in dealing with behavioral health or substance abuse problems, including alcohol and/or drug abuse, while working to become a certified addition technician.To perform this job successfully, an individual must be able to perform each...

  • Behavioral Health Worker

    4 days ago

    Salida, CO, United States Solvista Health Full time

    DescriptionGeneral PurposeA Behavioral Health Worker provides services to individuals and families requiring assistance in dealing with behavioral health or substance abuse problems, including alcohol and/or drug abuse, while working to become a certified addition technician.To perform this job successfully, an individual must be able to perform each...

  • Certified Nurse Midwife

    4 days ago

    Kokomo, IN, United States Community Health Network Full time

    Job Location Exceptional care, simply delivered, is what sets Community Health Network apart and what makes us a leading not-for-profit, multi-specialty healthcare destination in central Indiana. This provider will join one of the nation's most integrated healthcare systems, with over 1,000 providers in Indianapolis, IN. With an appealing blend of big-city...

  • MENTAL HEALTH WORKER IV

    4 weeks ago

    , MA, United States State of Massachusetts Full time

    The Dr. Solomon Carter Fuller Mental Health Center operated by the Department of Mental Health (DMH) is seeking a compassionate, talented Mental Health Worker to become a part of a dynamic team. The selected candidate provides programmatic direct car Mental Health, Mental, Worker, Health, Charge Nurse, Healthcare, Patient

  • Mental Health Worker

    6 days ago

    Scranton, PA, United States Community Health System Full time

    Job Description ENTRY LEVEL POSITION. The Mental Health Technician is a member of the multidisciplinary treatment team and provides support for the patient's therapeutic treatment plan. The Mental Health Technician works under the direction and supervision of the Registered Nurse/LPN and provides personal hygiene, hair care, oral care, feeding, bathing, bed...