(Remote) Clinical Quality Nurse
2 weeks ago
Summary of Position:
Using their clinical background, the Clinical Quality Nurse completes a telephonic client specific care review with agency nurses prior to the nurse providing in home client care. Clinical Quality Nurse ensures that agency nurse is appropriate to provide care to client assigned. Clinical Quality Nurse ensures agency nurse has an appropriate understanding of client care plan as ordered by the physician.
Pay Range: $20-$23/hr
Essential Duties and Responsibilities
These include the following: (Other duties may be assigned)
* Conducts an in-depth review of nurse's qualifications and current standing with the agency
* Reviews patient's medical history, care plan and medications with nurse
* Documents clinical care review in agency EMR
* Provide charting guidance for field staff
* Assist with problem solving with schedules
* Assist with identifying when authorization has been scheduled over
* Transfer process for hospitalizations
* Send charts back for correction
* COVID screenings
Supervisory Responsibilities:
* None.
Education and Experience
* Diploma from an accredited school/college of nursing required.
* Active nursing license
* Excellent communication and customer service skills
* Proficiency with electronic health records and web-based applications
* Must be self-directed, able to work independently with little supervision
* Excellent organizational and time management skills
* Strong telephonic skills
* Ability to collaborate internally with all department
All employees of the organization:
o Will exercise necessary cost control measures.
o Will strive to maintain positive internal and external customer service relationships.
o Must be able to demonstrate effective leadership skills.
o Must demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
o Must be able to be depended upon to plan and organize work effectively and ensure its completion.
o Must be able to demonstrate reliability by arriving to work on time and taking breaks in expected time frames.
o Will be expected to meet all productivity requirements.
o Must be able to demonstrate team behavior and must be willing to promote a team-oriented environment.
o Is expected to represent the organization professionally at all times.
o Must be able to demonstrate initiative, strives to continually improve processes and relationships.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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