SECURITY OFFICER/EMT

3 weeks ago

Vernon NY USA, United States Tioga Downs Full time
$2000 sign-on / retention bonus

Security Officer/EMT Job Description summary:

Responsible for properly executing security duties on assigned shift to adequately protect the life and property of customers, associates, and the company's property.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
  • Provide excellent guest service to both internal and external guests.
  • Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
  • Generates necessary written reports regarding security-related incidents involving customers, Associates and/or the facility.
  • Escorts and observes customers and Associates to ensure their safety and protection, identifies potential safety hazards and report same to the appropriate individual for proper resolution.
  • Becomes familiar with hazardous materials used on property, and all applicable laws, rules and regulations governing same.
  • Acts as a Dispatcher during emergency situations, and coordinates solutions to same, informs outside agencies of any unusual or suspicious situations on property.
  • Operates company vehicles as directed to do so.
  • Maintains a working knowledge of the Company's facilities, as well as special events on property in order to advise customers and fellow Associates of same, whenever possible.
  • Ensures safe transportation of company moneys, assists in the opening and closing of the gaming floor.
  • Interacts with customers and Associates in a positive, professional manner.
  • Ensures a maximum level of customer service and satisfaction throughout the property is achieved and maintained.
  • Facilitates the flow of information by attending regularly scheduled departmental meetings.
  • Maintains a series of non-critical keys, accessing locked areas as necessary.
  • Accepts identification from all persons who appear to be under the legal age, to ensure compliance with state and federal gaming regulations.
  • May be designated as officer-in-charge to function as a supervisor for a shift.
  • All other duties as assigned.

EDUCATION and/or EXPERIENCE:

High School diploma or GED required.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must have successfully completed a nationally recognized course for Emergency Medical Technicians and must have passed a national registry examination. Must be a New York State licensed Security Guard.

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