Assistant IMO Manager

3 weeks ago


Fayetteville NC United States EPS Corporation Full time
EPS Corporation is looking for a detail-orientedAssistant IMO Managerto oversee and manage the organizations IT/IM processes and resources to enable business and mission processes
Responsibilities include, but will not be limited to:
• Provide the administrative, operational, customer service, and maintenance support for all incidents, as well as requests for new services for the classified and unclassified IT environment
This includes systems such as VOIP, VOSIP, mobile devices, mission applications, collaboration tools, UC, GCCSJ, JOPES, T-Metrics and others.
• Maintain, to full operational status, all IT equipment located at the COOP site.
• Support VIP tickets to be resolved in 24 hours
Requirements Required Experience or Knowledge of the following technologies/functions:
• General Network/Systems knowledge supporting the client
• Understand and follow the client priorities
• Strong Customer Service
• Ticketing Systems
• High School completion/Diploma
• ITIL understanding Required Security Clearance:
• Active SECRET or above clearance Desired Skills/Other Considerations If you require accessibility assistance for open position please contact the Human Resources Department (Located in NJ) at EPS Corporation
VEVRAA Federal Contractor, Equal Opportunity Employer (EOE) / AA Minority / Female / Veteran / Disabled / LGBT are encouraged to apply Type of Security Clearance Required Secret

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