RN or Social Work Manager of Transition Management

**Discover Vanderbilt University Medical Center:** Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

**Organization:**

Transition Management

**Job Summary:**

JOB SUMMARY

Manages front line staff members of Transition Management department and actively participates in supporting management functions including staff development and evaluation of clinical practice. Develops and maintains standards of practice in accordance with evolving practice of case management, social work, and utilization management. Trends and reports avoidable days, RLOS, readmission and other metrics to ensure optimal performance. Effectively utilizes department Physician Advisors and Medical Directors (TMO & UM) to intervene when continued stay criteria are not met. Serves as resource to facilitate complex cases and escalate concerns and feedback to department Director/Vice President.

Position Shift:

Mon - Fri; 40 hrs/wk

8 am - 4 pm (must be flexible)

On-call requirement every 5-6 weeks for 24/7

.

KEY RESPONSIBILITIES

- Ensures the department's optimal performance among their team by engaging in effective problem solving with inter professional staff, clinicians, patients and families.

- Responsible for team accountability to performance standards including quality, service, patient flow, communication and credo behavior. Interacts effectively with members of the health care team and ancillary departments to monitor and achieve quality patient outcomes.

- Supports the delivery of quality patient care by holding staff accountable to established patient care and regulatory standards.

- The responsibilities listed are a general overview of the position and additional duties may be assigned.

TECHNICAL CAPABILITIES

- Quality Management (Novice): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.

- People Management (Intermediate): Successfully resolves conflicts and disciplinary problems. Provides counseling and career development planning to subordinates. Constructively gives timely positive and negative feedback, confronting individual performance problems in a professional and sensitive manner. Aware of the values, abilities and needs of others. Demonstrates the ability to create a positive work climate, establishing a feeling of partnership and empowering others. Has set, coached and assessed the assignment objectives of subordinates. Practices and rewards behaviors supportive of company values.

- Operations Planning (Intermediate): Demonstrates ability to forecast complex resource needs, identify discrete tasks, set priorities, define dependencies, schedule activities, meet deadlines, and organize work for a single functional area. Merges diverse points of view into a coalition with shared goals and objectives. Plans for and anticipates events outside of immediate responsibility. Identifies relevant stakeholders and gains their commitment. Anticipates problems and obstacles before they arise. Able to absorb changes to major assignments while maintaining a high level of performance. Competently handles multiple assignments and projects simultaneously. Sets priorities with a proper sense of urgency and importance. Develops creative ideas and takes innovative action to achieve planned goals and objectives.

- Business Results (Novice): Develops and implements appropriate measures for attaining well-defined business results and tracks progress in meeting goals and objectives. Continuously demonstrates a strong focus on quality in spite of pressures from competition, budgets, and time. Anticipates and responds effectively to customer needs. Sensitive to changes in the environment which may impact customer satisfaction, product quality, or profitability. Able to specify clear, precise personal objectives.

- Compliance (Intermediate): Demonstrates knowledge of the appropriate rules and regulations and apply them in difficult, stressful and complex situations. Able to interpret and explain rules and regulations that are ambiguous or unclear. Directs others in interpreting rules and regulations on the job and trains others in them.

**Our Nursing Philosophy:**

We believe highly skilled and specialized nursing care is essential to Vanderbilt University Medical Center's mission of quality in patient care, education and research. We believe nursing is an applied art and science focused on helping people, families and communities reach excellent health and well-being.

As a Vanderbilt University Medical Center employee, you make a difference to our patients and their families by bringing compassion and care to those in need of hope and healing. Please see our current employee benefits offered:

+ Affordable High Quality Health Plan Options

+ Dental and /or vision plan

+ 403 (b) retirement plan

+ Paid Time off (flex PTO)

+ Tuition Reimbursement and adoption assistance (maximums applied)

+ Short-Long term disability

+ Subsidized backup childcare

+ And many more... **Ask us about our current inpatient nursing supplemental Pay Program**

**Achieve the Remarkable:**

Learn more about VUMC Nursing:

+ **Nursing Careers** : http://www.vumcnursingcareers.com/index.html

+ **Benefits** : http://www.vumcnursingcareers.com/benefits.html

+ **Our Nursing Philosophy** : http://www.vumcnursingcareers.com/philosophy.html

+ **Our Nursing Leadership** : http://www.vumcnursingcareers.com/leadership.html

+ **Shared Governance** : http://www.vumcnursingcareers.com/shared-governance.html

+ **Education& Professional Development** : http://www.vumcnursingcareers.com/professional-development.html

+ **Life In Nashville** : http://www.vumcnursingcareers.com/nashville.html

+ **VUMC Nursing** : http://www.mc.vanderbilt.edu/root/vumc.php?site=vanderbilt-nursing

**Core Accountabilities:**

* Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.* Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems. * Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.* Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.

**Core Capabilities** **:**

Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

**Position Qualifications:**

**Responsibilities:**

**Certifications:**

LIC-Registered Nurse - Licensure-Others

**Work Experience:**

Relevant Work Experience

**Experience Level:**

5 years

**Education:**

Master's

Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled