Secret Service Desk Analyst with Security Clearance
2 weeks ago
* Perform in person customer service and phone support service to the end-user community.
* Handle efficiently, high volume ticket queue by supporting 50 - 100 tickets daily, using ticking system.
* Document, maintain, and store specific information, including as-built diagrams and SOPs/Job Aides.
* Support focus teams or specialized projects to promote rapid improvement turnaround.
Qualifications for Secret Service Desk Analyst:
• 1 years of relative experience
• Secret Clearance
• Security +
• High School diploma or equivalent Compensation for Secret Service Desk Analyst: * $60,000 - $75,000 *Depending on Experience.
* Cigna Medical, dental, vision, 11 Holiday, 401k, 2-week PTO
#LI-SH2 Key Words: Office support, desk support, admin HR, Human resources, planning, strategy, government Key Words: Service desk, Support, help desk, ticketing system, customer service, secret, DoD, Security +, Tier I, Tier II, team, problem solving, tickets, analytical, devices, servers, computers, application systems, shift work,
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