Pharmacy Technician

3 weeks ago


United States HarmonyCares Full time
Overview

HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

 

Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

 

Our Shared Vision – Every patient deserves access to quality healthcare.

 

Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

 

Why You Should Want to Work with Us

  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today

Responsibilities

The Pharmacy Technician - Anticoagulation will support patient care of Harmony Cares patients through the centralized anticoagulation service. The Pharmacy Technician - Anticoagulation is responsible for supporting optimized anticoagulation patient care and service workflow. This position plays a key role in maintaining a high level of patient and care team satisfaction with exceptional customer service.


Essential Duties and Responsibilities 

  • Perform as a highly dependable member of an interdisciplinary team
  • Quickly and accurately enter information into the EMR, review patient records and other available information to identify and work to resolve potential discrepancies
  • Manage correspondence with providers, coordinate scheduling and monitoring patient appointments
  • Communicate regularly with patients through phone or EMR portal regarding visits, medication needs, and/or anticoagulation service procedures
  • Provides patient education on medication interactions, diet instructions, and adverse reactions related to anticoagulation
  • Support pharmacists with other administrative tasks
  • Identify and escalate medication issues that fall outside established protocols
  • Communicate effectively with patients, providers, staff members, service teammates, and pharmacies
  • Optimize anticoagulation service workflows and processes to improve efficiencies and improve outcomes
  • Ensure maintenance of and adherence to established policies and procedures related to anticoagulation
  • Maintain accurate and appropriate documentation within EMR
  • Assist with report development and tracking of service metrics
  • Assist the service, clinical team, regional chief medical officer, and operations partners with ad hoc projects and responsibilities as indicated
  • Other duties as assigned

Qualifications

Required Knowledge, Skills, and Experience 

  • Active Certified Pharmacy Technician (CPhT)
  • Current and unrestricted pharmacy license or required training/certification per state guidelines
  • 3 years’ experience in a pharmacy technician role
  • Excellent written and verbal communication skills and demonstrated ability to develop effective lines of communication with all levels of staff
  • Adept at reading, writing, mathematics; multi-tasking; work well within stressful environment
  • Ability to work independently with minimal supervision
  • Strong interpersonal, analytical and problem solving skills

Preferred Knowledge, Skills, and Experience 

  • Proficiency with Microsoft Office (Word, Excel)
  • Experience working with pharmacy technician protocols
  • 1 or more years working in an anticoagulation service
  • Experience with EMR or pharmacy system

                                                                                                                                             #IND


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