SailPoint/ServiceNow Integration Engineer with Security Clearance

4 weeks ago

Springfield VA United States Veterans Enterprise Technology Solutions Full time
Staffing Pros, a division of VETS Inc., is recruiting for a full-time SailPoint/ServiceNow Integration Engineer
This is a Hybrid position located in Springfield, VA with the ability to work 2 days remote
An Active Secret Clearance is required for this role
If you have additional questions not answered by the information contained within this posting, please contact our team directly at
Responsibilities
As a SailPoint/ServiceNow integration Engineer, you will be at the front lines with our clients supporting them with their ServiceNow integration requirements specifically interfacing with internal customers to transform requirements into fully functional modular solutions within the ServiceNow platform
This includes building custom workflows for processes and procedures, custom user interfaces within Service Portal and workspaces, actionable dashboards, and integrations with existing data sources and tools
Support system integrations for both internal facing and external facing systems/applications with SailPoint IdentityIQ
Work with Application Teams to identify, aggregate and correlate Application/System User Accounts to Identity Cubes within SailPoint and integrate supporting workflows through ServiceNow.
Development and configuration experience of SailPoint various modules (e.g
audit, compliance, lifecycle, service account)
Design, Develop, Test and Troubleshoot Custom System/Application Connectors within SailPoint IdentityIQ
Serves as a technical advisor on ServiceNow related integration and customer related issues.
Assists in the review, design, and improvement of ServiceNow processes and procedures.
Provide technical leadership in all of our ServiceNow related activities.
Provide on-going production and end user support, along with administration functions such as managing users, workflows, tables, and data.
Utilize tools to regularly monitor and analyze system performance, perform regular maintenance, and proactively take corrective actions as necessary to ensure platform reliability.
Use a systematic approach and a wide breadth of ServiceNow platform knowledge to troubleshoot, identify, and solve technical issues.
Utilize tools to regularly monitor and analyze system performance, perform regular maintenance, and proactively take corrective actions as necessary to ensure platform reliability.
Responsible for defining requirements, designing workflows, participating in all build/configuration, testing, and implementation activities, as well as analysis and troubleshooting to meet specifications of a project or service request.
Monitors and employs source code control techniques and configuration management to ensure configuration is consistent across development and production environments.
Ensure ServiceNow applications meet SailPoint security standards and best practices.
Responsible for developing training materials and plans for end users, as well as providing initial and recurring training to business users as the platform continues to evolve.
Manage integrations between ServiceNow and other third-party applications via Integration Hub or custom API development.
Use scripting tools and ServiceNow functionality to create scripts that automate repetitive tasks.
Create custom user interfaces to improve the overall user experience of ServiceNow, leveraging custom HTML/CSS/ JavaScript when necessary
Qualifications
Required Education & Experience B.S
in Computer Science, Engineering, or equivalent work experience.
5+ years hands on experience with ServiceNow development and administration at an enterprise level designing, building and continuously improving scalable ServiceNow solutions using out-of-box functionality
Ability to obtain a Top Secret security clearance
Ability to obtain an Interim Top Secret security clearance prior to starting work.
Must be able to work a hybrid schedule
Experience with Glide APIs, JavaScript, HTML, XML, AJAX and REST web-services.
Experience in CMDB, Discovery and integration with other modules.
Strong conceptual understanding of ServiceNow’s relational database and data model.
Understanding of key design patterns and large data volume limitations and best practices.
Skilled at analyzing and mapping complex business processes to technical solutions, while identifying opportunities for business process re-engineering.
Experience with QA methodologies (usability testing, performance testing, automated testing, test scripts, test cases and test plans).
Knowledge of APIs and scripting languages (JavaScript, Python, etc.).
Familiarity with the continuous delivery model and agile development processes.
Must have a high focus on user experience with a propensity for incorporating
modern design trends into solution design.
Experience in integrating SailPoint IIQ with Okta, CyberArk, ServiceNow, Azure AD and API development.
Ability to make source code level changes within J2EE development, Database, Java, Bean Shell/JavaScript, JSP/Servlets, SQL.
Experience with Rest Web services, SAML 2.0, SailPoint IdentityIQ, OAuth, WS-Security, Public Key Infrastructure (PKI) and other authentication/authorization protocols.
Desired Education/Skills: Current implementation specialist certifications for ServiceNow ITSM, ITOM or CSM, along with a System Administrator certification.
Product expertise in IIQ, CyberArk, Okta, Microsoft Active Directory, Relational databases (Oracle/SQL Server/MySQL/DB2), Java, BeanShell, REST API and webservices.
A particular desire to continually study new technologies and functionality, as well as be involved in projects that push the capabilities of existing technologies
EEO Statement
Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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