SERVICE ADVISOR
2 weeks ago
Kenny Ross Ford South
We are actively seeking well-qualified and experienced service advisors for our Ford South location The Service Advisor is responsible for scheduling service work, establishing written service estimates, and providing ongoing communication with the customer on the status of repair orders.
We offer:
- Top pay for top talent Sign-on bonus for experienced Ford/Lincoln service advisors with certifications
- Paid training
- Medical, Dental and Vision Insurance
- 401(k) retirement plan
- Paid Vacation / Sick time
- Fast-paced, friendly work environment
- Excellent work/life balance
Responsibilities:
- Schedule appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs
- Follow the status of the customer's vehicle from service bay entry through completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review work order with customer to assure all concerns are addressed
- Provide a completely satisfied customer experience
Qualifications:
- Prior dealership experience required
- Good communication skills
- Must provide proven customer satisfaction scores
- Works well in a fast-paced environment
- Must be available to work one weeknight and rotating Saturdays
- Professional appearance and a positive attitude
- Must pass pre-employment testing to include background checks, MVR, and drug screen
Job Posted by ApplicantPro
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