PATIENT CARE SPECIALIST

3 weeks ago


Dallas TX USA, United States BrightSpring Health Services Full time

Amerita


The Patient Care Specialist will serve as the Voice of Amerita and will be the primary contact for our patients, pharmacies, and medical professionals utilizing Amerita’s services. The specialist will field inbound and outbound requests such as: calls to onboard new patients, schedule refill orders, completing patient assessments, and addressing financial concerns.

 

Schedule: Monday - Friday 8:30am - 5:30pm Central Time Zone

This is a Work From Home position once trining has been completed at the on-site location.

 

*Position will be posted for a minimum of 7 business days


  • Practices first call resolution to help health care providers and patients with their pharmacy needs, answering questions and requests
  • Phone support- Communicates with patients and physician office staff to resolve issues, coordinate medication deliveries, collect co-payments, answer questions, triage calls to appropriate departments as needed
  • Inbound calls should be handled using first call resolution customer service practices
  • Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
  • Notifies patients/caregivers regarding coverage and payment responsibilities. Collects co-pay balances or out of pocket balances
  • Participates in management, departmental, and intra-departmental meetings, and quality improvement activities
  • Performs activities related to the practice of pharmacy in accordance with state and federal laws and REMS programs

  • High School Diploma or GED
  • Associate or Bachelor’s degree, Licensed/registered pharmacy technician or as required by state law, Previous experience in Pharmacy, Nationally Certified Pharmacy Technician desired
  • Registration with Board of Pharmacy as required by state law, Certified Pharmacy Technician (PTCB), Advanced Certified Pharmacy Technician preferred
  • 2+years pharmacy experience
  • 3+years pharmacy experience preferred
  • Pharmacy or healthcare-related knowledge, knowledge of pharmacy terminology including sig codes, and Roman numerals, brand/generic names of medication, basic math and analytical skills, Intermediate typing/keyboarding skills.
  • Specialty pharmacy operations, leadership skills desired
  • Independent worker, good interpersonal skills, excellent verbal and written communications skills, ability to work independently, work efficiently to meet deadlines and be flexible, detail-oriented, great time-management skills.

 


Amerita is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness and entrepreneurial spirit of a local provider. For more information about Amerita, please visit . Follow us on  and .
  • Percentage of Travel:  0-25%

USD $20.00 - $26.25 / Hour

  • Dallas, United States Elara Caring Full time

    At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Patient Care...


  • Dallas, United States AIDS Healthcare Foundation Full time

    WHO WE ARE AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation! Does the idea of doing something that really makes a difference in people’s lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees? If so, AIDS...


  • Dallas, United States Cooper Aerobics Full time

    Full time; Cooper Clinic. The Patient Services Specialist plays an essential role in our patient experience. The Patient Services Specialist greets our patients and initiates the check-in process to ensure the patients receive the correct clinical procedures during their visit. Patient Services Specialist Schedule: M-F, 6:30 a.m. - 3:00 p.m. with a 30 minute...

  • Patient Specialist

    4 days ago


    Dallas, United States USPRO Full time

    Patient SpecialistDallas, TX (Hybrid)ContractOverview:We are actively seeking a dedicated and compassionate Patient Care Specialist to join our team. In this dynamic role, the successful candidate will play a pivotal role in providing exceptional support to new and existing patients, focusing on IT support, medical device assistance, general inquiries, and...

  • Patient Specialist

    10 hours ago


    Dallas, United States USPRO Full time

    Patient SpecialistDallas, TX (Hybrid)ContractOverview:We are actively seeking a dedicated and compassionate Patient Care Specialist to join our team. In this dynamic role, the successful candidate will play a pivotal role in providing exceptional support to new and existing patients, focusing on IT support, medical device assistance, general inquiries, and...


  • Dallas, Texas, United States HCA Healthcare Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Patient Logistics Specialist with North Texas Division Office you can be a part of an organization that is devoted to giving backBenefitsNorth Texas Division Office, offers a total rewards package that supports the health,...


  • Dallas, United States HCA Healthcare Full time

    Description IntroductionLast year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Patient Logistics Specialist with North Texas Division Office you can be a part of an organization that is devoted to giving back!BenefitsNorth Texas Division Office, offers a total rewards package that supports the health,...


  • Dallas, United States Innovative Renal Care Full time

    **Dialysis Patient Care Technician** Our Patient Care Technicians provide high quality patient care to patients suffering from the most advanced stage of chronic kidney disease, known as END Stage Renal Disease (ESRD). As a PCT you will monitor patients before, during, and after dialysis treatment including measuring and recording stats, initiating...


  • Dallas, TX, United States Supplemental Health Care Full time

    Supplemental Health Care has been named Best in Staffing based on real feedback from our working school professionals, we're proud to be a partner to every person we work with. For our School Psychologists, that means unique support and experienced recruiters from our School Centers of Excellence to assist you in every step of your career. We're currently...


  • Dallas, United States SuperCare Health Full time

    Under the general supervision of the Customer Care Supervisor, a Customer Care Specialist is responsible for maintaining a positive, helpful attitude and approach in providing excellent customer service to all customers which includes; patients, clie Customer Care, Specialist, Customer Service, Health, Healthcare, Medical, Patient

  • Patient Care Tech

    2 days ago


    Dallas, TX, United States Baylor Scott & White Health Full time

    $1000 Sign on Bonus  Neuro/ Telemetry Full Time Nights Baylor University Medical Center- Dallas, TX. JOB SUMMARY The Patient Care Technician performs various patient care duties for the department under the direct supervision of a licensed nurse or other medical staff. Helps in the delivery of patient care and meeting the needs of the family or...

  • Patient Care Tech

    2 days ago


    Dallas, TX, United States Baylor Scott & White Health Full time

    $1000 Sign on Bonus  Neuro/ Telemetry Full Time Nights Baylor University Medical Center- Dallas, TX. JOB SUMMARY The Patient Care Technician performs various patient care duties for the department under the direct supervision of a licensed nurse or other medical staff. Helps in the delivery of patient care and meeting the needs of the family or...

  • Patient Care Tech

    2 days ago


    Dallas, TX, United States Baylor Scott & White Health Full time

    $1000 Sign on Bonus  Neuro Telemetry Full Time Days Baylor University Medical Center- Dallas, TX. JOB SUMMARY The Patient Care Technician performs various patient care duties for the department under the direct supervision of a licensed nurse or other medical staff. Helps in the delivery of patient care and meeting the needs of the family or...

  • Patient Care Tech

    2 days ago


    Dallas, TX, United States Baylor Scott & White Health Full time

    Schedule will be Wednesday 15:00 -23:00, Thursday 15:00 - 23:00 or 03:00, Friday 07:00 - 15:00 JOB SUMMARY The Patient Care Technician performs various patient care duties for the department under the direct supervision of a licensed nurse or other medical staff. Helps in the delivery of patient care and meeting the needs of the family or significant other...


  • Irving, TX, United States Catapult Staffing Full time

    Job Title: Patient Financial Specialist Job Summary: The Patient Financial Specialist is responsible for providing support to High Performance Work Teams by ensuring timely and efficient processes. Duties include cash posting, customer service, data entry, and reviewing claims for proper billing and collections. This role also involves performing billing,...


  • Dallas, TX, United States Supplemental Health Care Full time

    Job Description: Supplemental Health Care has been named Best in Staffing based on real feedback from our working school professionals, we're proud to be a partner to every person we work with. For our School Psychologists, that means unique support and experienced recruiters from our School Centers of Excellence to assist you in every step of your...

  • Patient Care Advocate

    2 weeks ago


    Dallas, United States National Health Care Solutions Full time

    ABOUT US AdvoPath Health is a unique force in the pharmacy service market. We maintain a commitment to our patients by providing responsive communication, flexibility through its private ownership and flat organizational structure. We are a team driven by a vision of being a market leader through creating the ultimate in customer service and being...


  • Dallas, TX, United States Curo Health Services Full time

    RN Patient Care Manager New Century Hospice, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our people and...


  • Dallas, TX, United States Curo Health Services Full time

    RN Patient Care Manager Our Company New Century Hospice, part of the Gentiva family of hospice, home health, palliative, and community care providers, focuses on clinical excellence with compassion and dignity. Our company culture centers around humility, servant leadership, empathy, and innovation while we serve as a leader in the home care industry. Our...


  • Dallas, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** Dallas, TX 75241 Dialysis Training Provided **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and...