TOUR RECEPTIONIST

2 weeks ago

Atlantic Beach SC USA, United States Capital Vacations Full time
Purpose:

Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Job Duties:

* Greet and check-in guest
* Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants
* Run and prepare reports opening and closing
* Answer phones
* Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.)
* Provide information to guests about the area, including directions and show information
* Coordinate with Sales Manager on any additional gifts to be issued for New Owners
* Prepares count and profiles of tours for the entire day
* Updates numbers to Sales Managers as more tours are added
* Communicates with Admin Manager or Leads with unusual tours/gifts
* Maintains clean lobby, stocks magazines or literature
* Other duties as assigned

Job Requirements

* High School Diploma/GED
* Prior Administrative experience

Benefits:

* Medical, Dental, Vision
* 401k
* PTO
* Employee Travel Perks

Shift:

* 40-hour work week
* Weekend availability is a must

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