RESIDENT SERVICES DIRECTOR

2 weeks ago

San Antonio TX United States Franklin Properties Full time
Franklin Park TPC Parkway is one of San Antonio's premier retirement communities. Conveniently located near Hwy 281 and TPC Parkway, we offer independent living, assisted living, and memory care options.

We are conducting a search for a Resident Services Director.

This role is responsible for overseeing the care team, ensuring regulatory requirements are followed; however, most importantly, to ensure Franklin provides unmatched care to our residents.

This important role will need to be an experienced RN or LVN, with experience in Assisted Living and Memory Care.

PRIMARY DUTIES AND RESPONSIBILITIES:(not all inclusive)

* Ensures delivery of services to residents according to professionally recognized practices.
* Monitors care for compliance with federal, state, and local regulations and company care performance standards.
* Monitors staff in administration of medication, to include frequent audits.
* Assists the Medication Technicians in medication management, including administration of medications to residents, ordering medication from pharmacy, and maintaining records as dictated in policies and procedures manual.
* Ensures that medications are properly stored, medication carts/cupboards are cleaned and medication room is organized according to standards.
* Observes residents health status. Takes actions to address concerns within scope of practice and reports all significant changes, reactions to medications and treatment or significant incidents to nurse and/or attending physician immediately.
* Performs ongoing assessments of resident physical and psycho-social needs and coordinates with nurse to assure quality proactive care.
* Communicates to families regarding resident's personal needs and achievements.
* Assists in organizing and developing service plan reviews as required, with appropriate resident care team members and resident families.
* Explains procedures and treatments to residents to gain cooperation and understanding.
* Observes residents, records significant reactions, and notifies director, physician, and pharmacist of resident's condition and reaction to drugs, treatments, and significant incidents.
* Responds promptly to all emergency calls from residents.
* Performs daily and monthly safety and infection control checks of the home and grounds, assisting the resident director for resident health and safety purposes.
* Ensures that in-house ancillary medical services such as podiatrist, doctor visits, psych visits, labs, x-ray, ambulance, etc. are scheduled and followed through.
* Participates in the maintenance of resident records including review of documentation performed by resident assistants, monthly MAR reviews, setting up new resident and thinning records appropriately.
* Participates in department quality improvement activities, to include completion of quality assurance surveys as assigned by residence director.
* Shares on-call duties as required.
* Participates in community functions including family socials and open houses.
* Communicates with community professionals.
* Ensure appropriate handling of on-the-job injuries as reported by employees.
* Attends required community meetings and completes required reports.
* Encourages teamwork and promotes company philosophy.
* Is prompt and able to perform the required duties of the position on a regular, predictable basis.
* Becomes familiar and understands the steps for fire evacuation.
* All employees are responsible for maintaining a safe and secure environment for all community residents.

KNOWLEDGE, SKILLS AND ABILITIES:

* Able to read, write, speak and understand the English language.
* Able to communicate effectively with all levels of management, employees, residents, family members, and outside contacts.
* Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, etc.
* Able to manage revenue and expense budget.
* Basic CPR/first aid training.
* Knowledge of current Federal and State laws pertaining to memory care communities.
* Able to make independent decisions.
* Must possess a passion to work with senior citizens

WORK EXPERIENCE REQUIREMENTS:

* Experience providing care to Assisted Living and Memory Care residents.
* Strong leadership skills and one or more years' experience in supervising and management.
* Experience using Microsoft Office and Outlook software. Basic typing skills required

Franklin Park TPC offers competitive wages, and a full benefit package that includes Paid Time Off, holiday pay, health, dental and vision coverage, and bereavement leave.

Professionally Managed by Franklin Apartment Management based here in San Antonio.

To learn more about our company go to www.franklinpark.org.

  • Assistant Director of Resident Care

    4 weeks ago

    San Antonio, United States Five Star Senior Living Full time

    Work With Purpose At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities...

  • Resident Services Director

    2 weeks ago

    San Antonio, United States Franklin Properties Full time

    Franklin Park TPC Parkway is one of San Antonio's premier retirement communities. Conveniently located near Hwy 281 and TPC Parkway, we offer independent living, assisted living, and memory care options. We are conducting a search for a Resident Services Director. This role is responsible for overseeing the care team, ensuring regulatory requirements are...

  • Resident Service Specialist

    1 day ago

    Washington, DC, United States Udr, Inc. Full time

    Customer Service Administration 1. Guide walk-in traffic and minimize the wait time. 2. Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director .. Ensure that all voicemails, texts, emails and other resident a Resident, Specialist, Customer Service, Service Manager, Retail, Property Management, Insurance

  • Pharmacy Clinical Manager

    1 day ago

    , TX, United States Nealy Pierce Full time

    Highlights/Benefits:Children's Hospital (Non-Profit Teaching Facility)PGY1 Residency Director & Clinical ManagerTeam of 12 Clinical PharmacistsFacility Undergoing Tremendous Growth in 2024 (New Hospital, Level-4 NICU)Support from from Hospital Leadership Team$132k-$195k Salary + $15,000 Relocation5 Weeks PTO + Incredible Benefits & PerksAbout the...

  • Resident Service Coordinator

    7 days ago

    Yreka, CA, United States Rural Communities Housing Development Corporation Full time

    MISSION STATEMENT To provide decent and affordable housing to low- and moderate-income persons. VISION STATEMENT RCHDC is committed to being an industry leader of Rural Northern California in providing low- and moderate-income housing. RCHDC continually strives to be a strong, dynamic, and flexible organization; effective at achieving its mission through...

  • RESIDENT SERVICE COORDINATOR

    1 week ago

    San Antonio, TX 78208, USA, United States L.K. Jordan & Associates Full time

    LK Jordan has an immediate opening for a Resident Service Coordinator. This position will be responsible for providing case management, outreach, and marketing to improve the resident's quality of life and help them achieve self-sufficiency. This is Resident, Coordinator, Service, Social Services, Staffing, Retail

  • Resident Services Coordinator

    6 days ago

    San Francisco, United States Abode Services Full time

    Abode values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode is mandating that all employees be vaccinated effective September 30, 2021 . The Diverse Culture: We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we...

  • Resident Services Coordinator

    4 days ago

    San Francisco, United States Abode Services Full time

    Abode values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode is mandating that all employees be vaccinated effective September 30, 2021 . The Diverse Culture: We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we...

  • Podiatrist

    4 weeks ago

    n/a, FL, United States Medical Director Services PC Full time

    Medical Director Services PC is looking to hire experienced Podiatrist s to service our skilled nursing facilities throughout Florida. Inquire about availability in other states as well! Summary: Provide professional and medical podiatric services to patients with conditions affecting the foot, ankle, and related structures Responsibilities: ...

  • Inaugural Program Director, Internal Medicine Residency

    1 week ago

    San Angelo, TX, United States AMN Healthcare Full time

    Job Description & Requirements Inaugural Program Director, Internal Medicine Residency StartDate: ASAP Pay Rate: $260000.00 - $350000.00 Ranked one of the best universities in the nation, Texas A&M and the highly reputable Shannon Medical Center seek an Inaugural Internal Medicine Program Director to lead the development of a cutting-edge Residency....

  • Resident Services Coordinator

    2 weeks ago

    San Francisco, United States Abode Services Full time

    Abode values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode is mandating that all employees be vaccinated effective September 30, 2021. The Diverse Culture: We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we...

  • Assistant Resident Care Director

    2 days ago

    Williamsburg, VA, United States Commonwealth Assisted Living Full time

    Overview: Commonwealth Senior Living is currently seeking a sincere and compassionate LPN/RN for our Assistant Resident Care Director (ARCD) role. The ARCD cares for our residents in several ways in our communities, under the direction of the Resident Care Director. The main objective of this position is to administer and document medication and treatments...

  • Director of Hospital Pharmacy

    2 weeks ago

    San Antonio, United States Stealth Recruiting Services Full time

    Job DescriptionTop Client in need of Director of PharmacyJob SummaryThe Director of Pharmacy plans, organizes, controls, and supervises activities in hospital pharmacy according to hospital policies, standards, of practice of the profession, and State and Federal laws. Recommends innovations in the practice and function of the hospital pharmacy to...

  • Director, Dental Residency Coordinator

    1 month ago

    San Diego, United States San Ysidro Health Full time

    Diagnoses and treats diseases, injuries, and malformations of teeth and gums, and related oral structures for children and teenagers. Examines patients to determine the nature of condition utilizing dental radiographs, dental instruments and other diagnostic procedures. Administers, directs, supervises, and coordinates all clinical aspects of the Dental...

  • RESIDENT SERVICES COORDINATOR

    1 week ago

    San Francisco, CA 94103, USA, United States Abode Services Full time

    Abode values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode is mandating that all employees be vaccinated effective September 30, 2021.The Diverse Culture: We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we...

  • Clinical Director

    2 days ago

    Somerville, MA, United States Bay Cove Human Services Full time

    Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program...

  • Director of Hospital Pharmacy

    2 weeks ago

    San Antonio, United States Stealth Recruiting Services Full time

    The Director of Pharmacy plans, organizes, controls, and supervises activities in hospital pharmacy according to hospital policies, standards, of practice of the profession, and State and Federal laws. Recommends innovations in the practice and function of the hospital pharmacy to Administration and carries out mutually agreed upon programs.Job...

  • Resident Services RN Manager

    2 days ago

    Bozeman, MT, United States Bozeman Health Full time

    Position Summary: The Resident Services Clinical Manager is responsible for assisting leaders with planning, directing, organizing, monitoring, and staffing the care setting subject to policies, budgets, objectives, and directives mandated by regulatory agencies, DNV, and the administrative team. Assists the Director of Senior Services to ensure delivery...

  • Resident Care Technician

    18 hours ago

    Spring, TX, United States Novellus Living Full time

    Novellus Cypresswood is looking for 2 part-time/hourly Resident Care Technicians who provide personal care, companion care, nursing assistance and other assigned tasks to residents. Duties and assignments may be adjusted at the discretion of the Resident Care Coordinator/ Director based on an evaluation of resident needs.Open Shifts:AM Shift 6a - 2pPM Shift...

  • RESIDENT SERVICES COORDINATOR

    1 week ago

    San Jose, CA 95123, USA, United States Abode Services Full time

    Abode Services values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode Services is mandating that all employees be vaccinated effective September 30, 2021.Abode Services, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a skilled Resident Service...