PATIENT SERVICES REPRESENTATIVE, MEDICAL ONCOLOGY

1 month ago


Chicago IL USA, United States University of Chicago Medical Center Full time
Job Description

Be a part of a world-class academic health-care system at UChicago Medicine as a Patient Services Representative in our Medical Oncology Clinic in Hyde Park.

In this role, the Patient Services Representative schedules medical procedures and services, creates reservations, performs preadmission, registration, discharge and transfer processes. They provide excellent customer service, assists patients with financial and billing inquiries and perform collection functions.

Essential Job Functions:

* Greets and registers patients upon arrival, collects patient demographics, referrals, guarantor, insurance and other billing information; interviews patients and other parties to obtain information
* Performs pre and post-billing functions, responds to patient inquiries in-person and via written correspondence.
* Verifies insurance coverage
* Initiates problem solving to resolve patient questions/complaints and refers escalated concerns to appropriate sources for resolution
* Prepares various correspondence and reports, clinic consultation notes, referral letters and other departmental correspondence; maintains correspondence files
* Answers incoming calls and assists with general clerical duties as needed within the department

Required Qualifications:

* High School Diploma
* Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers
* Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
* Ability to balance multiple priorities and effectively handle challenging situations
* Excellent verbal communication skills
* Basic office skills including 35 wpm typing and 4500 key stokes an hour
* Ability to accurately and efficiently enter alpha numeric data on screen
* Knowledge of basic medical terminology
* Ability to use personal computers and select software applications including Epic
* Successful completion of competencies related to the Cadence Scheduling system
* Successful completion of competencies related to the Point of Service Collection policy

Preferred Qualifications:

* Associate or Bachelor's Degree preferred
* Prior experience in a practice setting preferred including in depth knowledge of appropriate insurance proto

  • Chicago, United States The University of Chicago Medicine Full time

    **Job Description**: Be a part of a world-class academic health-care system at **UChicago Medicine** as a **Patient Services Representative **in our **Medical Oncology Clinic** in **Hyde Park**. In this role, the **Patient Services Representative** schedules medical procedures and services, creates reservations, performs preadmission, registration,...


  • Chicago Ridge, IL, United States US Oncology, Inc. Full time

    Join Affiliated Oncologists as an APP - Hospitalist! This care may be in clinic or virtually, via telemedicine focusing specifically on our local hospitals. May serve as direct caregiver, health care consultant, patient educator, administrator, or researcher. Ensures compliance with OSHA and other regulatory standards and requirements. Supports and...


  • Chicago, IL, United States Rush University Medical Center Full time

    Radiation Oncologist - Clinical Faculty RUSH University Medical Center RUSH University Medical Center, a nationally recognized clinical and academic institution, and the teaching hospital for RUSH Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of BE/BC Radiation Oncologist to be primarily based...


  • Chicago, IL, United States Rush University System for Health Full time

    Genitourinary Medical Oncology - Clinical Faculty Rush University Medical Center Chicago, IL   Rush University Medical Center, a nationally recognized clinical and academic institution, and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Genitourinary Medical Oncologist....

  • Travel Nurse

    3 weeks ago


    Chicago, IL, United States RTG Medical-Nursing Full time

    RTG Medical-Nursing is seeking a travel nurse RN Oncology for a travel nursing job in Chicago, Illinois. Oncology ~ Shift: 8 hours ~ Employment Type: Travel RTG Medical Job ID #hu9x8. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Oncology Nurse About RTG...


  • Chicago, United States Rush University Medical Center Full time

    Rush University Medical Center, a nationally recognized clinical and academic institution, and the teaching hospital for Rush Medical and Nursing Colleges, located in downtown Chicago, invites applications for the position of Genitourinary Medical Oncologist. The successful candidate will be board certified in medical oncology or hematology/oncology and has...

  • Registered Nurse

    3 weeks ago


    Chicago, IL, United States Medical Solutions Full time

    Medical Solutions is seeking a travel nurse RN Oncology for a travel nursing job in Chicago, Illinois. Oncology ~ Shift: 8 hours, days ~ Employment Type: Travel We’re seeking talented healthcare professionals whose adventure game is as strong as their clinical game. Some of the industry-leading benefits enjoyed by Medical Solutions travel nurses...


  • Chicago, United States WholeHealth Chicago Full time

    The Patient Service Representative (PSR) Team at WholeHealth Chicago champions Practice hospitality and efficient access to Practice resources by patients, families, care providers, and others. The individual PSR applies customer service skills to triage incoming communications (phone, mail, fax, portal) and linking to the appropriate internal...


  • Chicago, United States The University of Chicago Medicine Full time

    **Job Description**: Be a part of a world-class academic health-care system at **UChicago Medicine** as a **Patient Services Representative **in our **Transplant Clinic** in **Hyde Park**. In this role, the **Patient Services Representative** schedules medical procedures and services, creates reservations, performs preadmission, registration, discharge and...

  • Travel Nurse

    3 weeks ago


    Chicago, IL, United States MedPro Healthcare Staffing Full time

    MedPro Healthcare Staffing is seeking a travel nurse RN Oncology for a travel nursing job in Chicago, Illinois. Oncology ~ Shift: 8 hours, days ~ Employment Type: Travel MedPro Healthcare Staffing , a Joint Commission-certified staffing agency, is seeking a quality Oncology Registered Nurse (RN) for a travel assignment with one of our top healthcare...


  • Chicago, IL, United States Provider Solutions & Development Full time

    Cook County Health is seeking a Hematology & Oncology physician to join an exceptional team serving patients from across the greater Chicago area. This position has a wide range of responsibilities which includes, providing care for in-patient oncology and/or hematology consult services while also staffing out-patient care sessions in the sub-specialty...


  • Chicago, IL, United States Tempus Full time

    Passionate about precision medicine and advancing the healthcare industry? With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before, but providers don't have the infrastructure or expertise to make sense of this data. Here at Tempus, we believe that the treatment of cancer lies...


  • Chicago, United States Northwestern Medicine Full time

    The **Patient Service Representative** reflects the mission, vision, and values of NMHC, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The Patient Service Representative supports the service area by checking...


  • Mundelein, IL, United States Orthodontic Experts LTD Full time

    Orthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. Inclusion Calling all healthcare heroes with a passion for people and a knack for organization! As a Patient...


  • Chicago, United States Louis A Weiss Memorial Medical Center, LLC Full time

    Weiss Memorial Hospital has been serving Chicago’s North Side and surrounding communities providing excellent health care services for over 60 years. We are a 236-bed, Joint Commission-accredited facility providing a full range of health care services to meet the needs of our diverse community. We have grown to better serve our community to include more...

  • Registered Nurse

    3 weeks ago


    Chicago, IL, United States Supplemental Health Care Full time

    Supplemental Health Care is seeking a travel nurse RN Oncology for a travel nursing job in Chicago, Illinois. Oncology Start Date: ASAP Employment Type: Travel Supplemental Health Care is working with a hospital in Chicago, Illinois to hire Oncology RNs. For more than 30 years, we've specialized in helping nurses find the assignments that best fit...


  • Chicago, United States The University of Chicago Medicine Full time

    **Job Description**: Be a part of a world-class academic healthcare system at **UChicago Medicine** as a **Patient Services Representative **in our **Heart and **Vascular Clinic** in **Hyde Park**. In this role, the **Patient Services Representative** schedules medical procedures and services, creates reservations, performs preadmission, registration,...


  • Chicago, United States Howard Brown Full time

    Mission: Rooted in LGBTQ+ liberation, Howard Brown Health provides affirming healthcare and mobilizes for social justice. We are agents of change for individual wellbeing and community empowerment.Vision: Howard BrownHealth envisions a future where healthcare and transformative social policies actualize human rights and equity for all.Community-based health...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Location Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 138016Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...


  • Chicago, Illinois, United States Northwestern Memorial Healthcare Full time

    Location Chicago, IllinoisBusiness Unit Northwestern Medical GroupJob REQID 137394Job Function Customer ServiceShift Day Job (1st)Benefits$10,000 Tuition Reimbursement per year ($5,700 part-time) $10,000 Student Loan Repayment ($5,000 part-time) $1,000 Professional Development per year ($500 part-time) $250 Wellbeing Fund per year($125 for part-time)...