PATIENT CARE COORDINATOR

2 weeks ago

Toluca Terrace CA USA, United States Comprehensive Community Health Centers Full time
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Description

JOB SUMMARY

Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. Greets, instructs, directs and schedules patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Monitor patient/provider schedule, following office policies.
* Ensure the registration and lobby areas are appropriately maintained.
* Greet and Sign In patients, providing exceptional patient experience.
* Check in patients, verify and update necessary information in the medical record through PM system
* Ensure all necessary household and income information is current.
* Collect co-pays, deductibles and payments as required.
* Obtain and verify patient's current insurance information.
* Prepare welcome packets for future patients.
* Register patient data through PM system, including scanning of all documents
* Answer and screen telephone call, takes messages and provides information.
* Sort and deliver mail to Office Manager.
* Attend meetings as required.
* Prepare daily batches for business office.
* Prepare requested daily statistical information.
* Notify the Office Manager of possible problems:
* Patient Relations
* Patient Flow
* Other Employees, etc.
* Know rules and procedures for release of information.
* Acquire appropriate signatures.
* Submit appropriate information per procedure.
* Report equipment or supplies needed to Office Manager.
* Reports malfunctioning equipment to Office Manager.
* Obtains charge information, coding and data entry.
* Completes billing and collection processes and prepares for distribution to appropriate sources.
* Stays in compliance with all HIPAA regulations.
* Performs other assigned duties under the direction of the Office Manager or Physician

Requirements

EDUCATION AND EXPERIENCE

* High School Diploma or GED
* Two years experience in a medical office setting preferred
* Medical Assistant Certification preferred
* Certification through AAMA preferred
* Experience in operating a computer and word processing.
* Must be bilingual in English/Armenian

PATIENT CARE COORDINATOR (MEDICAL) PAY RATE: $18-$20 hourly

PATIENT CARE COORDINATOR (MEDICAL) BENEFITS:

* Medical, Dental and Vision - 100% paid by Employer
* Life Insurance and Accidental Dismemberment - 100% paid by Employer
* Paid Holidays
* Paid Time Off
* 401K
* 401K Matching
* Flexible Spending Account
* Fringe
* Supplemental Insurance

#LI-DNP

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