Manager, Employee Relations

3 weeks ago

FL US Healthfirst Full time

The Manager, Employee Relations & HR Compliance will partner with the ER Managers to address complex employee relations issues and support the creation of a positive work environment. Additionally, the Manager is responsible for ensuring Healthfirst is meeting its compliance obligations and adhering to federal, state, and local employment regulations.

Scope of Responsibilities:

  • Partner with the Director, Employee Relations, HR Compliance & Leave Administration to build a strategic Employee Relations Center of Excellence.
  • Collaborate with and be the go-to resource for HR Business Partners for all Employee Relations issues, offering guidance on performance improvement matters, complex employee situations, and involuntary terminations.
  • Guide managers in drafting performance improvement plans and termination documentation.
  • Resolves, guides, and facilitates difficult conversations, including involuntary terminations.
  • Use solid judgment and discretion when responding to grievances.
  • Work on HR Operations projects, implementations, and initiatives.
  • Manage employee relations investigations.
  • Partner with HR Compliance to create and update HR Policies.
  • Counsel HR colleagues and managers on trending employee relations issues, potential risks to the organization, and ways to mitigate risk.
  • Prepare and conduct training for internal stakeholders on internal employee relations trends, best practices.
  • Use Employee Relations data to prepare charts and reports on trends.
  • Partner with the HRBPs to assist in the workforce reduction process.
  • Ensure cases are properly logged in the ER and Leave case management system.
  • Maintain up-to-date knowledge of labor and employment relations trends, legal rulings, regulatory changes.
  • Assist in identifying, developing, and implementing policies, processes, and practices in response to changing laws and regulations.
  • Partner with the Senior Mgr., HR Compliance in the preparation and communication of the Affirmative Action Plans (AAPs); ensuring the integrity of the data used to prepare the AAPs, educating Talent Acquisition and other stakeholders on the outcomes of the Affirmative Action reports.
  • Assist in the preparation and submission of other state or federal mandated reports.
  • Manage the online Employee Manual.
  • Assist in responding to audit requests.
  • Conduct mock audits as necessary.
  • Perform continuous review and audit of HR policies and processes; make recommendations for updates as required.
  • Additional duties as assigned.

Minimum Qualifications:

  • Bachelor's degree from an accredited institution.
  • 8+ years' professional Human Resources experience
  • 4+ years' experience managing varied employee relations issues and conducting investigations.
  • 4+ years' experience in HR Compliance.
  • Able to effectively collaborate with senior leaders across the organization.
  • Functional knowledge of federal and state employment laws.
  • Working knowledge of the principles and practices of human resource administration.
  • Demonstrated knowledge of Affirmative Action reporting and requirements.
  • Excellent interpersonal, written, and verbal communication skills, able to communicate clearly and effectively.
  • Highly detail oriented and organized.
  • Ability to work independently while understanding the necessity to communicate and collaborate work efforts with other colleagues.
  • Demonstrated knowledge, interpretation and application of relevant HR best practices, employment law standards, workplace investigation protocol and federal, state, and local NYC laws.
  • Demonstrated ability to coach, influence, and deal with conflict with employees and managers.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Proficient in MS Office computer programs including MS Word, Excel, and PowerPoint.

Hybrid Work Schedule

  • This consists of reporting to our NY or FL office 3 days per week. Locations: 100 Church Street, NYC | 1101 Greenwood Blvd, Lake Mary, FL

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to or calling . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services.

EEO Law Poster and Supplement

All hiring and recruitment at Healthfirst is transacted with a valid "" email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not , or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range:

Greater New York City Area (NY, NJ, CT residents): $100,900 - $145,775All Other Locations (within approved locations): $86,500 - $128,690
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.

The hiring range is defined as the lowest and highest salaries that Healthfirst in "good faith" would pay to a new hire, or for a job promotion, or transfer into this role.

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