PATIENT ACCESS SUPERVISOR-EMERGENCY CARE CENTER- FULL-TIME
4 weeks ago
Preferred: 1-2 years of supervisory or management experience.
- Supervises activities and personnel in all assigned PFS Registration areas. Complies with all Federal and State laws and regulations. Assists with the creation of new policies and procedures while ensuring that existing departmental policies and procedures are complied with. Models PICA pillars at all times.
- Assures that staff is trained in the use of the medical necessity software program and that it is used on every Medicare outpatient registration. Assures that Patient Estimates are being facilitated and explained to patients.
- Assures that staff is trained in the use of the medical necessity software program and that it is used on every Medicare outpatient registration. Assures that Patient Estimates are being facilitated and explained to patients.
- Monitors and audits the accuracy of information obtained by Patient Access Registrars. Enforces that all documents, photo IDs and insurance cards are being scanned into the system at 95% or above.
- Assists with new hire process and assures that employees are trained in all aspects of their job. Assists with the completion of performance evaluations and corrective action plans.
- Assists with processing of payroll, managing employee time tracking system and PTO requests.
- Responsible for providing Ancillary Providers with necessary and accurate information.
- Responsible to assure a good working relationship with physicians and their office staff as well as fostering a close working relationship with the Hospital Utilization Review staff and Enterprise Team.
- Verifies that the safe contents are accurate and that the logbook reflects the number of valuables in the safe. Monitors front end collections for designated areas and ensures that goals are being met.
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