SITEC- PC Technician, NCR with Security Clearance

3 weeks ago

Arlington VA United States Peraton Full time
About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy
As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies
Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace
The company serves as a valued partner to essential government agencies and supports every branch of the U.S
armed forces
Each day, our employees do the can't be done by solving the most daunting challenges facing our customers
Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities Peraton requires PC Technicians to support the Special Operation Command Information Technology Enterprise Contract (SITEC) - 3
Positions are located at the SOCOM Headquarters at MacDill, AFB FL, and at the TSOC and Component locations in the United States and abroad
The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (NetOps); maintain systems and network infrastructure; provide end user and common device support; provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services
The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365
Under the direction of the Sr
PC Technician, the PC Technician must have excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity
This position must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources
The PC Technician may be required to provision and maintain mobile devices (NIPR, SIPR and Gray)
PC Technicians shall provide system and network infrastructure services to operate, maintain, monitor, defend, and manage hardware, software, MAN routing and switching infrastructures, including network hardware and software
Duties include but are not limited to:
• Troubleshooting and proactively resolving technical issues.
* Responding to requests for technical
• Providing recommendations for technical
• Providing technical problem solving for customer support of database
• Installing, configuring, and maintaining desktop and laptop PCs, mobile devices and peripherals, such as printers
* Installing and configuring application and operating system software and upgrades
* Troubleshooting and repairing hardware and network connectivity issues
* Removing old equipment and performing data migration to new machines
* Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
* Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule
* Analyzing and making recommendations for hardware and software standardization
* Some positions may require shift work and/or an ability to work a non-standard work schedule to support the USSOCOM missionQualifications Required qualifications:
• High School Diploma with 3 years of experience
* A DoD TS clearance or above is required
* At least 3 years of previous experience working as a PC Tech or Help Desk
* DoDD 8570.01-M IAT I certification is required
Target Salary Range $66,000 - $106,000
This represents the typical salary range for this position based on experience and other factors
SCA / Union / Intern Rate or Range EEO An Equal Opportunity Employer including Disability/Veteran
Our Values Benefits At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily
We're fully committed to the growth of our employees
From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.
• Paid Time-Off and Holidays
* Retirement
* Life & Disability Insurance
* Career Development
* Tuition Assistance and Student Loan Financing
* Paid Parental Leave
* Additional Benefits
* Medical, Dental, & Vision Care

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