PATIENT CARE COORDINATOR SUPERVISOR

4 weeks ago

Seattle WA USA, United States University of Washington Full time
The Digestive Health Center, UW Medical Center-Montlake has an outstanding opportunity for a Patient Care Coordinator Supervisor.

WORK SCHEDULE

Full-time, 100% FTE (40 hours per week)

Day Shift

POSITION HIGHLIGHTS

Conveniently located near public transportation

Make a difference for the patients and employees we serve

Opportunity to provide career growth in a leadership role

DEPARTMENT DESCRIPTION

The Digestive Health Center at UW Medical Center - Montlake offers a full range of consultations and procedures for the care of digestive disorders and problems of the gastrointestinal system. Conditions treated include abdominal pain, gastroesophageal reflux disease, swallowing disorders, celiac disease, nutrition disorders, inflammatory bowel diseases such as Crohn's disease and ulcerative colitis, disorders of the pancreas and bile ducts, and functional gastrointestinal and motility disorders such as irritable bowel syndrome.

The Digestive Health Center also offers screening services for prevention and early diagnosis of gastrointestinal cancers. This includes colorectal cancer screening procedures such as colonoscopy and surveillance of other precancerous conditions such as Barrett's esophagus or intestinal metaplasia of the stomach.

This center provides a full range of gastrointestinal endoscopy procedures using a flexible, camera-mounted tube to look into the gastrointestinal tract in order to diagnose and treat problems. Most commonly, these include upper endoscopies to examine the esophagus, stomach or upper small intestine and colonoscopies to examine the large intestine. The center also offers advanced procedures such as endoscopic retrograde cholangiopancreatography (ERCP) to diagnose and treat disorders of the pancreas and bile ducts and endoscopic ultrasound (EUS) to image structures deep within the esophagus, stomach and pancreas.

PRIMARY RESPONSIBILITIES

Supervise assigned staff ensuring compliance with regulatory agencies, insurance and other financial requirements, and hospital policies and procedures

Oversee outpatient care by complex care coordination (scheduling surgery), inpatient (delivery clearance) and arranging diagnostic procedures and/or coordinating request for consultation among other medical specialties by following established protocols

Act as a liaison between patients, consulting physician, referring physician, or outside agency to coordinate patient appointments, admission, or surgery. Will coordinate the exchange of information either written or verbally before and after patients are seen

Consistently demonstrates productive and timely communication with charge nurses, nursing staff, peers, patients, physicians, volunteers and other medical center departments and ancillary service

Increase collaboration between our PCC/PSS team?through regular meetings and addressing overlap and delegation of duties between the two teams

Oversee break and vacation coverage through equitable means

Report out weekly AccuReg, phone calls, and referral numbers to administration

Coordinate pre-admission tests and procedures.

Schedule and ensure pre-anesthesia works-ups are completed

Coordinate the direct transfer of patients from outside hospitals to UWMC with physicians, medical staff, and Admitting.

REQUIRED POSITION QUALIFICATIONS

Bachelor's Degree in a medically related or public relations field

Two years of experience as a Patient Care Coordinator

OR

An equivalent combination of education/experience

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

Excellence. Exploration. Education. Become part of our team. Join our mission to make life healthier for everyone in our community.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Find your place at Washington's only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.

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