SELF-SUFFICIENCY SPECIALIST II

Self-Sufficiency Specialist II

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Self-Sufficiency Specialist II

Salary

$45,013.00 - $73,453.00 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

12018

Department

Human Services

Division

Division of Social Services

Opening Date

04/29/2024

Closing Date

5/9/2024 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The Department of Human Services is committed to improving the lives of children, families, and communities through comprehensive services that support the well-being of Norfolk citizens.

The City of Norfolk's Department of Human Services is seeking a Self-Sufficiency Specialist II for the Self-Sufficiency unit to help individuals and communities become more self-reliant and sustainable. We promote economic independence through assistance with job searches, job development, educational and vocational opportunities, and alleviating barriers to entering and remaining in the workforce.

The Self-Sufficiency Specialist II assesses needs, develops, and implements programs, provides training and education, coordinates resources, and evaluates outcomes. They may also work with government agencies, non-profit organizations, or private companies to promote self-sufficiency initiatives.

Departmental Hiring Salary Range: $45,013- $51,764

Essential Functions

Essential functions include but are not limited:

+ Administers resource management by providing resource updates, generating job updates, providing enrollment and attendance information, assisting staff in resolving enrollment/attendance issues.

+ Manages the delivery of employment and training services.

+ Facilitates and instructs Job Readiness classes.

+ Supervises, schedules, assigns, and evaluates subordinates and volunteers.

+ Demonstrated ability to effectively supervise subordinates and work in a team environment.

+ Conducts interviews, reviews, and evaluates information from VIEW participants for continued

+ TANF eligibility.

+ Manages a caseload of approximately 60-90 or more individuals.

+ Clarifies regulations by interpreting policies, explaining rules and responsibilities for self-sufficiency reform programs, and providing coaching skills to help customers make a smooth transition to self-sufficiency.

+ Works collaboratively with other employees and the public to ensure that each customer is served efficiently and effectively.

+ Serves as a mentor and assists with training of new workers as required.

+ Assesses customers via telephone or via approved virtual platform.

Education/Experience

Work requires education or training beyond high school graduation or equivalency which provides the necessary knowledge, skills and abilities. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Two years of experience in eligibility work or related area.

Preferred Education

Academic courses or areas of concentration required to perform the required job duties:

Human Services, Public Administration, Business, Sociology, or closely related field.

Bachelor's Degree preferred but not required; two years of experience in Human Service, workforce development or job readiness related field.

Additional Information & Requirements

+ Valid driver's license may be required depending on assignment.

+ Signing Bonus: This position is eligible for a one-time $5,000 signing bonus.

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of Non-City are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer see resume or see application as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

+ Yes - I am a current City of Norfolk Employee

+ Yes - I am a previous City of Norfolk Employee

+ No - I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing N/A.

04

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

05

How many years of experience do you possess in the workforce development field?

+ No experience

+ Less than 2 years of experience

+ 2 years of experience

+ 3 years of experience

+ More than 4 years of experience

06

How many years of experience do you have working with individuals with significant barriers to employment?

+ No experience

+ Less than 2 years of experience

+ 2 years of experience

+ 3 years of experience

+ More than 4 years of experience

07

How many years of experience do you have working with the TANF/VIEW population?

+ No experience

+ Less than 2 years of experience

+ 2 years of experience

+ 3 years of experience

+ More than 4 years of experience

08

Describe your experience working with individuals with significant barriers to employment. Type N/A if no experience.

09

Describe your experience working with the TANF/VIEW population. Type N/A if no experience.

10

Do you have any experience teaching Job or Career Readiness classes or workshops?

+ Yes

+ No

11

If the answer to the previous question is Yes, please describe your experience teaching Job or Career Readiness classes or workshops. Enter N/A if your answer was No.

12

Do you have a valid driver's license?

+ Yes

+ No

13

Please provide the name, email address, and phone number of your current or most recent supervisor

14

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

15

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Agency

City of Norfolk

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