DISPATCH SPECIALIST L

2 weeks ago


SD United States C4 Technical Services Full time
Dispatch Specialist 1
Location: Remote

Description:
  • Utilize systems to monitor workflow and load the work to qualified technicians. Evaluate and reassign work to available technicians as needed.
  • Work to monitor and regulate work volumes.
  • Communicate with technicians and/or other departmental employees to resolve force availability imbalances.
  • Read and analyze exception service orders and repair tickets to dispatch to the appropriate technician based upon the company criteria.
  • Ensure that service orders and repair tickets are processed accurately.
  • Acquires skills through a combination of formal training and considerable on-the- job experience.
  • May serve as lead and/or primary technical resource within department or work area.

High School, GED or equivalent education and relevant experience. 3+ years of related experience

#DICE
lkuebler@c4techservices.com

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