ESTCHECK

Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat.

Continuously strive to provide superior products and customer service, serving callers as a subject matter expert on a variety of leave types

Initiate new leave cases in our system.

Make independent complex decisions within the scope of your authority.

Demonstrate a high level of confidentiality and professionalism.

Express yourself in an open and honest manner

Demonstrate a positive attitude, self-awareness and embrace feedback.

Be kind and compassionate.

Use productivity and quality data & metrics to achieve superior customer service results.

As a condition of employment, you will be required to complete paid training and successfully pass a final course assessment. This training will take place during the first 5-weeks of your employment, and the hours are full time.

---