Customer Service Manager
4 weeks ago
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30am
Age Requirement: Must be 18 years or older
Location: Williamsville, NY
Address: 5275 Sheridan Drive
Pay: $21 - $22.50 / hour
Job Posting: 04/06/2024
Job Posting End: 05/06/2024
Job ID:R0205937
We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day In this role, your responsibilities will consist of both coordinating and troubleshooting daily activities of our customer service employees, as well as taking part in store management duties and projects. Through these responsibilities you will gain a deep understanding of our values, business measures and operations, experiencing everything from daytime to nighttime hours, often acting as a liaison between different areas of the store. You will be responsible for leading and developing a team of customer service focused team members, ensuring they have the tools and resources to be successful at their jobs. If you love to work in a fast-paced, energetic environment where no two days are the same, then this is the role for you
What will I do?
- Independently manage store operations between daytime and nighttime hours, acting as key leader and liaison among teams and various departments throughout the store; responsible for closing and/or opening the store, as part of a varied schedule that changes on a weekly basis
- Partner with department management to prioritize and delegate tasks and ensure the Front End/customer checkout operations runs efficiently, monitoring the business and customer traffic throughout the store, managing the right number of open checkout lanes and running register when necessary to reduce customer wait time
- Manage performance of a team of Customer Service employees, providing resources, training, feedback, and development opportunities
- Provide Incredible Customer Service to customers and employees alike, acting as a champion throughout the store for our values and standards
- Quickly react to situations that arise, partnering with store leadership to problem solve operational challenges
- Participate in and/or lead special projects and assignments across the store with the goal of bringing employees together and enhancing the Company culture
Required Qualifications
- 1 or more years of work experience, preferably in customer service, or a college degree
- Computer skills
- Proven ability to multi-task and handle interruptions in a fast-paced environment
Preferred Qualifications
- Experience leading a team
- Ability to quickly learn and adapt to new situations and subject matters
At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.
Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.
And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working Sundays or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with both a profit-sharing and 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
- Exclusive discounts on electronics, entertainment, gym memberships, travel and more
- And more
***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.
For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.
-
Customer Service Manager
2 weeks ago
Williamsville, NY, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 5275 Sheridan DrivePay: $21 - $22.50 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID:R0208938We’re looking for entry-level leaders who are passionate and...
-
Customer Service Manager
2 weeks ago
Williamsville, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 5275 Sheridan DrivePay: $21 - $22.50 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID: R0208938We’re looking for entry-level leaders who are...
-
Customer Service Manager
2 weeks ago
Williamsville, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 8270 Transit RoadPay: $21 - $22.50 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID: R0208935We’re looking for entry-level leaders who are...
-
Customer Service Manager
21 hours ago
Williamsville, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 5275 Sheridan DrivePay: $21 - $22.50 / hourJob Posting: 05/19/2024Job Posting End: 06/19/2024Job ID:R0210589We’re looking for entry-level leaders who are passionate and...
-
CUSTOMER SERVICE MANAGER
2 weeks ago
Williamsville, NY 14221, USA, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 8270 Transit RoadPay: $21 - $22.50 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID:R0208935We’re looking for entry-level leaders who are passionate and...
-
CUSTOMER SERVICE MANAGER
7 hours ago
Williamsville, NY 14221, USA, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 5275 Sheridan DrivePay: $21 - $22.50 / hourJob Posting: 05/19/2024Job Posting End: 06/19/2024Job ID:R0210589We’re looking for entry-level leaders who are passionate and...
-
Customer Service/Sales
4 weeks ago
Williamsville, United States Home Depot Full timeJob Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet,...
-
Customer Service Rep JV
7 days ago
Williamsville, United States Lincare Holdings Full timeJob Description Offering $15.00- $23.00 per hour This employee aids in all Customer Service functions of order entry while abiding by the procedures set forth by management within the Joint Venture locations. Job Responsibilities:Monitors the flow of orders to and from the Customer Service DepartmentDeletes, corrects, or re-enters patient orders as deemed...
-
Clinical Educator/Clinical Consultant
4 days ago
Houston, TX, United States Customer Service Associates Full timeClinical Consultant / Clinical Educator for Critical Care Monitoring Devices and Clinical Applications Full-Time Traveling opportunities for candidates in California metropolitan areas. Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to...
-
Customer Service Manager
2 weeks ago
Snyder Square, NY, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Amherst, NYAddress: 3135 Niagara Falls Blvd.Pay: $21 - $22.50 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID:R0208936We’re looking for entry-level leaders who are passionate and...
-
PT Customer Experience Manager
3 weeks ago
Williamsville, United States MIK Full timeStore - BUFF-BUFFALO/ TRANSIT, NY - Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Prom Customer Experience, Manager, Store Manager, Weekend, Experience, Retail, Customer
-
Customer Service Manager
2 weeks ago
Williamsville, New York, New York, 14221, Erie County, NY, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 5275 Sheridan DrivePay: $21 - $22.50 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID:R0208938We’re looking for entry-level leaders who are passionate and...
-
Customer Service Manager
21 hours ago
Williamsville, New York, New York, 14221, Erie County, NY, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Williamsville, NYAddress: 5275 Sheridan DrivePay: $21 - $22.50 / hourJob Posting: 05/19/2024Job Posting End: 06/19/2024Job ID:R0210589We’re looking for entry-level leaders who are passionate and...
-
Restaurant Manager
13 hours ago
Portage, IN, United States Restaurant General Manager Full timeArby’s believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential. A Restaurant General Manager...
-
Restaurant Manager
17 hours ago
Portage, IN, United States Restaurant General Manager Full timeArby’s believes in the importance of flexibility for employers and employees alike, and we believe that our employees are our greatest asset. We treat our people with respect and honesty and are committed to providing our employees with a stable, safe and enjoyable work environment so they may realize their greatest potential. A Restaurant General Manager...
-
Customer Service Manager
2 weeks ago
South Erie, PA, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Age Requirement: Must be 18 years or olderLocation: Erie, PAAddress: 5028 West Ridge RoadPay: $21 - $22 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID:R0209156We’re looking for entry-level leaders who are passionate and ready to collaborate, lead, and give...
-
CUSTOMER SERVICE MANAGER
2 weeks ago
Blasdell, NY 14219, USA, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Blasdell, NYAddress: 3740 McKinley Pkwy.Pay: $21 - $22.50 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID:R0208933We’re looking for entry-level leaders who are passionate and ready...
-
CUSTOMER SERVICE MANAGER
12 hours ago
Blasdell, NY 14219, USA, United States Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Blasdell, NYAddress: 3740 McKinley Pkwy.Pay: $21 - $22.50 / hourJob Posting: 05/19/2024Job Posting End: 06/19/2024Job ID:R0210590We’re looking for entry-level leaders who are passionate and ready...
-
Tax Senior Manager- Private Client Services
4 weeks ago
Williamsville, United States Spartan Placements, LLC Full timeJob DescriptionJob DescriptionTax Senior Manager- Private Client ServicesWe are hiring both Manager and Senior Manager levels.Responsibilities:Prepare complex tax returns andperform detail level reviews of work papers, allocations, and tax returns, as well as preparing materials and research for consulting projects related to tax planning opportunitiesWork...
-
CUSTOMER SERVICE MANAGER
2 weeks ago
US-20, Depew, NY, USA Wegmans Food Markets Full timeSchedule: Full timeAvailability: Morning, Afternoon, Evening (Includes Weekends). Shifts end as late as 12:30amAge Requirement: Must be 18 years or olderLocation: Depew, NYAddress: 651 Dick RoadPay: $21 - $22.50 / hourJob Posting: 05/06/2024Job Posting End: 05/17/2024Job ID:R0208932We’re looking for entry-level leaders who are passionate and ready to...
