DIRECTOR OF PATIENT SERVICES

3 weeks ago


NY United States Castle Rock Home Care Full time
Castle Rock Home Care -

Castle Rock Home Care in the Bronx is looking to hire Director of Patient Services (DPS) to join our team. We are seeking responsible and reliable individuals to join our team in the role of In-Home Registered Nurse to help our clients with medically-based care in the home and to provide administrative guidance to ensure excellence


DPS Responsibilities (not limited to):



  • Direct and supervise day to day clinical operations of the home care agency. Responsible for all administrative duties associated with the DPS position.
  • Oversee compliance with all DOH state and federal regulations, and make sure policies and procedures remain current and relevant given the DOH regulations
  • Perform supervisory visits and home assessments
  • Responsible for staff in-service training, new hire skills assessments, and development programs.
  • Conduct quarterly Quality Assurance program meetings to ensure DOH compliance.
  • The right candidate has the experience and an understanding of NYS DOH regulations and wants to join a team that is making a big difference in the lives of our clients.

Required experience:



  • Current NYS RN license/BSN with a minimum of 2 years experience as a DPS in a Home Care Agency.
  • Understanding of/experience with NYS DOH regulations and surveys A MUST.
  • Current driver's license and reliable car for going to client home assessments and HHA supervisory visits.
  • Proficient with computers

Qualifications:



  • License and current registration to practice in the State of New York as a Registered Professional Nurse.
  • one (1) year of experience as a Supervising Public Health Nurse in a Certified Home Health Agency (CHHA) or Home Health Care Program (LCHSA).
  • Strong interpersonal and written communication skills
  • Demonstrated computer literacy and proficiency.
  • Ability to work effectively in high- activity situations and under pressure.
  • Ability to meet the necessary time and schedule requirements as related to the position.
  • Able to work in close contact with leadership team, management staff, department staff, and community.
  • Innovative and motivated to continuously improve internal systems and processes..


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