PATIENT ADVOCATE

4 weeks ago

TX United States Premier Medical Resources Full time

Premier Medical Resources is a healthcare management company headquartered in Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet.

Premier Medical Resources is seeking a full-time Patient Advocate to join our team. The Patient Advocate specializes in providing key updates and serves as liaison between patients and referral sources.

ESSENTIAL FUNCTIONS:

  • Demonstrates Customer Service Standards
  • Verifies if all authorizations have been obtained prior to scheduling an appointment
    • Requesting LOP and ensuring that the verifications department has verified and updated the patient information in regard to insurance benefits and responsibility
  • Collects new patient referrals and updates corresponding referral log
  • Reports statistics as required, manage filing and record-keeping activities
    • Updates daily log and calendar for all patient office visits
  • Creates new patient charts in SalesForce and eCW with complete patient information and demographics, ensuring accuracy and completeness
  • Schedules and reschedules all patients' consultations as necessary
  • Determines appropriate office clinic location(s) for patients being referred out. communicate with appropriate staff to ensure the patient is scheduled timely
  • Safeguards patient privacy, keeping patient information confidential
  • Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
  • Knowledge of computer and relevant software applications
  • Strong attention to detail
  • Effective communication skills

EDUCATION AND EXPERIENCE:

  • High School diploma or its equivalent
  • Healthcare Experience
  • EMR experience
  • Must have reliable transportation and flexible schedule to adhere to business needs

WORK SCHEDULE:

  • On-site position
  • Monday to Friday
  • 8:00 AM - 5:00 PM

BENEFITS:

  • 3 Medical Plans
  • 2 Dental Plans
  • 2 Vision Plans
  • Employee Assistant Program
  • Short- and Long-Term Disability Insurance
  • Accidental Death & Dismemberment Plan
  • 401(k) with a 2-year vesting
  • PTO + Holidays

Please visit our website for more information:

www.pmr-healthcare.com

Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.



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