Patient Access Rep

2 weeks ago

Washington NC United States Vidant Health Full time

Job Description

ECU Health

About ECU Health Beaufort Hospital, a campus of ECU Health Medical Center

ECU Health Beaufort Hospital is located in Washington and serves as a campus ECU Health Medical Center, our Level I Trauma Center in Greenville. The 142-bed full-service hospital offers a broad range of inpatient and outpatient services including medical, surgical, intensive care, emergency, pediatrics and women's services. In addition there is a lab, diagnostic imaging services, physical and respiratory therapy. The facility also features the Marion L. Shepard Cancer Center, offering leading-edge chemotherapy and radiation therapy, among other cancer services.

Position Summary

* Responsible for creating the first impression of the organization's services to patients and families and other external customers.
* Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient.
* Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health.

Minimum Requirements

* High School or Equivalent (GED) or higher is required
* 2 years Customer Service is required
* Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
* Basic computer skills

Preferred Requirements

* 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.
* Associate Degree or higher preferred

Other Information

* Location/Department: ECU Health Beaufort (Washington, NC) - Admissions Department
* Primary Shift: PRN (as needed); Rotating
* Every other weekend on an as needed basis; could be some nights



General Statement

It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

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