PM SERVER

2 weeks ago

Houston TX USA, United States CoralTree Hospitality Full time

Provide guest service to Lounge guests during assigned shift


The core Duties & Responsibilities of the Restaurant Server  include:

  • Set your assigned stations according to the set design for the service period to be set and ready prior to the start of the serving period.
  • Keep serving stations stocked and clean during the service period. This includes china glass and silver and well as food and beverage.
  • Greet arriving guests within designated time frame.
  • Bus tables as guests depart, clear, clean and set for other guest use.
  • Practice suggestive selling for all food and beverage orders taken.
  • Utilize correct timing for placing food orders, delivering food, condiments, etc.
  • Take care of special requests from guests.
  • Correctly enter order in the point of sale system, including correct billing i.e. room charge, cash or credit card.
  • If in doubt, ask for identification from any guest for proof of legal drinking age before serving any alcoholic beverage.
  • Practice TIPS procedures relating to guest alcohol consumption.
  • Keep menus (all types) clean and organized for the proper service period.
  • Complete opening and closing side duties.
  • Maintain cleanliness of Restaurant seating and serving areas during the service period.
  • Adhere to Hotel food sanitation policies and procedures when handling food and beverage.
  • Practice proper service recovery techniques and resolve any guest issue to the guest’s satisfaction. Ask for assistance from management if necessary.
  • Inform the manager or supervisor of any problems with food or beverage product.
  • Adhere to Food & Beverage department safety standards particularly when in the Kitchen area.
  • Properly handle all chemicals and cleaning agents particularly when around food.
  • Report any injury no matter how minor to your supervisor or manager.
  • Other duties as assigned which may include performing duties other than those listed in this position description in the Food & Beverage department or other department in the Hotel.

 


The Desired Qualifications of the Restaurant Server include:

  • Previous food and beverage serving experience in a full service restaurant or lounge.
  • Experience with computerized point of sale systems, and cash handling experience.
  • Ability to follow Hotel food and beverage policies regarding sanitation, portion control, serving, storing, food handling and side work.
  • Willingness to interact with guests in a friendly welcoming manner throughout the shift.
  • Willingness to assist in all areas of the Food & Beverage department.

Physical ability to perform the functions of the position

 

 

 

We offer a competitive benefit package for full-time, regular team members that includes: medical, dental, vision, life, as well as participation in a pre-tax flexible benefit plan for healthcare and an employee assistance program. We also offer paid time off/sick time, paid parking or Metro Card and are proud to offer participation in a 401(k) plan with a company match 

 

#Magnolia

 

 

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